Maintenance Supervisor

Skills That Drive This Role

This position runs on a specific combination of technical depth and team leadership. HVAC troubleshooting is the core technical skill here. EPA Type II or Universal certification is required, and Cottonwood expects someone who can diagnose a refrigerant issue, a failing capacitor, or a heat exchanger problem without waiting on a vendor. Beyond HVAC, you'll work across electrical, plumbing, and appliance repair, so broad mechanical competency matters more than being a specialist in one trade. A valid driver's license is required.

The leadership side is equally weighted. You'll hire, schedule, and develop maintenance techs and community care associates. That means classroom time, hands-on coaching, and setting the standard for how work gets done. If your team cuts corners on a punch list, that shows up in resident satisfaction scores and re-leasing timelines. The best supervisors in this role treat training as an operational investment, not an interruption.

What the Day-to-Day Actually Looks Like

Fox Point at Old Farm is a residential community in Millcreek, UT, and your operational fingerprints are on everything. Service tickets need timely completion and meticulous follow-through. A resident who waits four days for a plumbing fix is a resident who doesn't renew. The make-ready and turn process is another high-stakes responsibility. Every day a unit sits unready between residents is a day of lost revenue, so your ability to run a tight turn schedule directly affects NOI. You'll also own grounds upkeep, building cleanliness, and compliance with applicable building, county, and safety codes. Emergency coverage is a real part of the job. You'll maintain 24/7 on-call scheduling across your team, which means building a rotation that works and holding people accountable to it.

One thing that separates strong candidates here: the ability to hold quality standards under schedule pressure. Turns are often the friction point where supervisors either build a reputation for reliability or lose it. Coming in with a system for punch lists and a habit of walking completed units before handing them to leasing is a meaningful differentiator.

Working at Cottonwood Residential

Cottonwood has positioned itself as an innovation-minded operator, notably as an early adopter of self-guided tours. That culture of process improvement extends to maintenance. You're not walking into a rigid, unchanging operation. There's expectation that you'll bring ideas and refine how the team works.

• EPA Type II or Universal certification required
• Considerable HVAC troubleshooting experience expected
• Valid driver's license required
• Benefits including full health, vision, dental, life, and disability coverage available within 30 days
• 401k and HSA with company match
• Three weeks PTO eligible in the first year, plus 10.5 paid holidays
• Competitive pay with bonus structure