Maintenance Supervisor

Maintenance Supervisors at the apartment level wear a lot of hats, but the ones who excel understand the difference between fixing things and managing a maintenance operation. This role at Ackermann Group's Lexington community leans heavily on both.

The Skills This Role Requires on Day One

You'll need hands-on trade proficiency across plumbing, electrical, carpentry, HVAC, appliance repair, and painting. Specialist-level troubleshooting isn't something you'll grow into here; it's what you'll be expected to bring. EPA Type I and II Certification is required before you start, and experience with Aquatherm systems is a genuine plus given the mechanical demands of maintaining a residential campus.

Beyond the tools, this role demands real organizational discipline. You'll manage a maintenance budget, control parts inventory, negotiate rates with vendors, and coordinate contractor services. Those aren't tasks you hand off; they're responsibilities you own. Familiarity with Microsoft Office and whatever property management software Ackermann runs is necessary for documenting work orders, tracking spend, and reporting to the Community Manager.

The make-ready process sits at the center of your daily rhythm. Keeping the unit turn schedule on track, ensuring vacant units are market ready, and making sure amenities stay in showing condition are all non-negotiable. Delinquency in any of those areas shows up fast in occupancy numbers.

What This Role Builds

If you're a strong technician stepping into supervision for the first time, or an experienced supervisor refining your leadership approach, this position develops a specific set of skills that carry significant weight in property management careers. Running meaningful team meetings, participating in hiring, and coordinating capital improvement projects alongside the Community Manager gives you exposure to the operational and financial side of running a community that purely technical roles don't offer. Supervisors who get comfortable with capex planning and vendor negotiation often move into regional or facilities director tracks over time.

The on-call rotation is honest work. After-hours emergency calls are part of this role, and candidates who thrive here tend to be the ones who treat that responsibility as part of the job rather than an inconvenience. Ackermann has been operating in the Midwest since 1938, and that kind of organizational tenure usually means established systems and a maintenance culture that values doing things right over doing things fast.

What Separates Strong Candidates Here

• Three or more years of broad maintenance experience, with supervisory time on record
• EPA Type I and II Certification (required, not preferred)
• CPO and CAMT certifications (preferred and genuinely valued)
• Comfort managing a preventive maintenance plan end to end, not just responding to reactive requests
• A valid driver's license and reliable transportation
• High school diploma or equivalent

The candidates who stand out in roles like this aren't just technically sharp. They communicate clearly with residents, hold their team accountable without micromanaging, and treat the budget like it's their own. Ackermann's stated emphasis on a personal, community-focused approach means the soft skills matter as much as the certifications.