Maintenance Project Coordinator (Temp)

Coordination skills, vendor communication, and an eye for detail sit at the center of this role. The Maintenance Project Coordinator at Roofstock manages the full turn cycle for single-family rental homes across a distributed portfolio, which means juggling scopes of work, vendor timelines, owner approvals, and resident billing simultaneously. If you've worked in property management and found yourself naturally gravitating toward the operational side, tracking work orders and making sure nothing falls through the cracks, this role fits that profile well.

What the Work Actually Involves

Each assigned turn starts with building a scope of work and securing owner approval before any vendor sets foot in the property. From there, you're the central point of contact: assigning technicians, collecting status updates and photos, reviewing estimates and invoices, and keeping internal teams informed throughout. SLA compliance matters here. Vendors and residents expect timely responses, and the property management teams you support need accurate, current information to do their jobs.

Record keeping is a real part of the workload. Every piece of vendor communication, resident damage documentation, and internal note lives in electronic records that you maintain. You'll also track non-covered repair items and make sure those costs are either completed by the resident or billed back correctly. That billing accuracy protects owner NOI and keeps accounting clean on the back end.

The role is remote, with a preference for Central Time Zone candidates. You'll work inside Roofstock's proprietary platform alongside standard tools like Google Workspace, Microsoft Office, and Slack. Training on the software is provided, so deep system familiarity isn't a prerequisite, but comfort learning new platforms quickly is.

Skills This Role Draws On Most

• Project coordination: managing multiple turns at different stages without losing track of where each one stands
• Vendor communication: clear, direct written and verbal follow-through with contractors and service providers
• Attention to detail: catching missing photos, incomplete invoices, or unapproved line items before they become problems
• Cross-functional communication: keeping property management teams updated without creating noise or confusion
• Preemptive timeline management: flagging delays before they affect move-in dates, not after

What's Distinctive About This Position

Roofstock operates at a scale that most property management companies don't reach. Managing SFR investment properties across many markets from a centralized, remote operations model requires coordinators who can work independently and stay organized without the structure of an on-site office. The platform has expanded significantly through acquisitions in screening, financial management, and property management software, so this isn't a static environment. The coordination work here connects directly to owner outcomes: a slow or disorganized turn means days of lost rent and a worse resident experience from day one.

This is a temporary position running through September 2026. For someone looking to build SFR operations experience or deepen their background in centralized property management, the exposure to a tech-forward platform at this scale is genuinely useful. Coordinators who handle turns well often move into portfolio operations, asset management support, or vendor management roles as next steps. The comp range is $60,000 to $70,000 annually, adjusted based on experience and location.