Leasing is a contact sport. Every lead that comes in , by phone, email, or walk-in , is a chance to move occupancy and earn a commission. At Hayden Flats, a BAM Companies property in Bloomington, IN, the Leasing Consultant role puts those skills front and center from day one.
Conversion is the job. You're taking traffic and turning it into signed leases. That means reading prospects quickly, matching them to the right unit, and guiding them through an application without losing momentum. Follow-up discipline matters as much as the tour itself. A lead that goes cold is occupancy left on the table.
Communication is the other half of it. You'll work across phone, email, and in-person touchpoints, and the ability to stay organized across all three without dropping a prospect is what separates a 90% occupancy performer from someone stuck at 80%. Basic CRM proficiency is expected. If you've worked retail, hospitality, or inside sales, that multi-channel communication habit transfers directly here.
You're the first person a prospective resident meets. You'll greet walk-ins, run apartment tours, explain pricing and unit features, and close on applications and deposits. Between tours, you're responding to leads, updating prospect records, keeping show units and tour paths presentation-ready, and supporting marketing outreach and community events. Your property manager sets the leasing goals; your job is hitting them.
Weekends are part of the rotation. That's when traffic is highest, and that's when leases get signed. A valid driver's license and reliable vehicle are required.
BAM pays commission on signed leases, so strong closers earn more. The base pay range runs $17 to $19 per hour depending on experience and qualifications. Benefits start with 15.5 paid holidays from day one, PTO after 90 days, and a full insurance package including medical, dental, vision, and pet coverage. Housing discounts at BAM properties are also available.
For the right candidate, this role is a real entry point into property management. Leasing Consultants who understand traffic-to-lease ratios, resident experience, and the operational rhythm of a property tend to move into Assistant Manager roles where they own delinquency, reporting, and broader site performance. The skills you build here , closing, resident communication, data entry discipline , carry weight at every level of the business. A minimum of a high school diploma is required; some college is a plus, and NALP credentials or bilingual ability are preferred but not required.