Leasing Consultant

It's a Saturday morning, the leasing office opens in ten minutes, and there are already two walk-ins waiting by the door. That's the job in a nutshell. If you thrive in that moment rather than dread it, read on.

Waypoint Management Services is hiring a Leasing Consultant for their community in St. Augustine, FL. This is a front-line sales and service role, and it carries real weight. Traffic converts to leases, leases drive occupancy, and occupancy drives NOI. The person sitting across from a prospect during a tour is the one who makes or breaks that outcome.

What the Role Covers

Day-to-day, you're owning the full leasing cycle: fielding inquiries by phone and email, scheduling and conducting tours, overcoming objections, and closing. You'll prep and process applications, handle prorations and rent calculations at move-in, and keep lease files organized and audit-ready. Renewals are part of your scope too, not just new leases. Waypoint also expects you to contribute to outreach and referral efforts to keep traffic coming in, not just work the leads that land in your lap.

The model unit and leasing office are your responsibility to keep tour-ready. That's a small thing that matters a lot. First impressions close leases or kill them.

• Conduct tours, follow-ups, and prospect communication across all channels
• Qualify applicants and prepare files for manager review and approval
• Manage lease preparation, move-in paperwork, and financial communications
• Maintain accurate records in the property management system (Yardi experience is a plus)
• Support occupancy goals through new leases, renewals, and waitlist management
• Apply Fair Housing regulations and company leasing policies consistently
• Weekend rotation required

What Waypoint Is Looking For

Two years of leasing, sales, or hospitality experience is preferred. More important than the resume line is whether you can read a prospect, adjust your pitch, and close without being pushy about it. Bilingual English/Spanish is preferred given the regional market, and it's genuinely useful in St. Augustine, not just a checkbox. A valid driver's license is required.

Fair Housing knowledge matters here. If you don't have formal training, be ready to get it quickly.

Waypoint offers monthly leasing and renewal bonuses, a Leaser of the Month monetary reward, an employee housing discount, 120 hours of PTO in year one, two floating days, medical/dental/vision coverage starting day one, 401k with company match, and commuter and referral benefits.

One honest note on where strong candidates separate themselves in this role: it's follow-up. The tour is easy. The conversion happens in the days after, in how consistently and personally you stay in contact with a prospect who's still shopping. The consultants who build a pipeline rather than just react to walk-ins are the ones who hit their numbers and move up. Leasing Consultant is a common entry point into Assistant Manager and eventually Property Manager roles, and Waypoint's recognition programs suggest they're paying attention to who performs.