Leasing Consultant

Student housing leasing runs on a different clock than conventional multifamily. The academic calendar drives everything: traffic spikes hard in fall, Turn season is genuinely intense, and your prospects are often 18-year-olds calling with their parents on the line. Scion has built its entire model around that reality, and the Experience Team Member role at Lark Austin is how that model meets residents face-to-face every day.

This is a leasing consultant position, but the title "Experience Team Member" reflects what Scion actually wants from the role. You're not just showing units and collecting applications. You're the person giving tours, running engagement events, managing the social media presence, fielding lockout calls after hours, and keeping the clubhouse from looking like a disaster area during move-in week. It's a broad scope. That's by design in student housing.

What the Day Actually Looks Like

On a typical day you might run a few community tours in the morning, respond to prospect inquiries across a couple of platforms, log packages, follow up on open maintenance tickets so residents don't have to, and help prep for an upcoming resident event. During Turn, that rhythm changes completely. Turn in student housing is compressed, high-volume, and unforgiving. If you haven't worked a Turn before, expect to be busy in a way that redefines the word. Scion is upfront that availability during Turn periods is a real requirement, not fine print.

The on-call rotation for after-hours lockouts is also part of this role. It's not constant, but it's real. Factor that in.

What Scion Is Looking For

• Genuine comfort working with a college-age population and the parents who often co-sign decisions
• Strong communication across multiple channels, including social media
• Reliability during high-demand periods: summer, Turn, and holidays when most people want time off
• Flexibility when priorities shift quickly, because they will
• No visa sponsorship available; must be eligible to work in the U.S.

What separates strong candidates here isn't sales aggression. It's consistency. Student housing leasing success comes from building a reputation on campus and in the community over time. The ETMs who do well are the ones residents actually remember and recommend to their friends when renewal season rolls around. If you're looking to grow in property management, this role builds a real foundation: leasing fundamentals, customer service under pressure, and exposure to a purpose-built student housing operation that runs at scale.