Leasing Consultant

Student housing runs on a leasing cycle unlike any other asset class. Beds turn all at once, typically in late July or early August, and the months leading up to that turn are a full-court press on traffic conversion, renewals, and lease execution. At The Lodge at RIT in Henrietta, New York, The Scion Group is looking for an Experience Team Member (ETM) to sit at the center of that effort.

This isn't a passive front-desk role. The ETM owns the customer-facing side of the leasing operation: touring prospective residents, working through objections in real time, and feeding intel back to the management team on what's working and what isn't. Student housing prospects are often first-time renters, which means the sales conversation requires patience, genuine communication skill, and the ability to translate community features into value that resonates with both the student and, sometimes, the parent writing the check.

What the Day-to-Day Actually Looks Like

On a typical weekday you might open the office, field walk-in traffic, run back-to-back tours of units and amenities, log a maintenance request follow-up, and pull a package for a resident before closing down the clubhouse. During peak leasing season or the weeks surrounding turn, the pace accelerates sharply. After-hours on-call rotation is part of the role, which means lockout calls or urgent resident needs can land outside normal business hours. That's the honest reality of student housing at this level, and candidates who've worked service or hospitality roles tend to adapt well.

Social media and local marketing also fall into the ETM's scope. Scion expects this person to bring ideas on outreach and community engagement, not just execute what's handed to them. If you've built an Instagram presence, run events, or coordinated with campus organizations, that background translates directly here.

What Scion Is Looking For

• A customer-first instinct, especially with a diverse student population
• Flexibility across hours including holidays and the Turn period
• Strong written and verbal communication, including comfort on social platforms
• Self-discipline and reliability without close supervision
• Comfort with administrative tasks: package logging, office organization, maintenance coordination

Candidates who stand out typically bring some combination of leasing, retail, or hospitality experience alongside a genuine interest in the residential side of real estate. The ETM role at a Scion property is a real entry point into multifamily operations. Strong performers here develop a working knowledge of occupancy management, resident relations, and the leasing funnel, skills that carry directly into assistant manager or leasing manager roles down the line.

The position is based on-site at The Lodge at RIT. Pay for this role in New York ranges from $16 to $17 per hour, with bonus and benefits included in the total compensation structure. Work authorization in the United States is required. Visa sponsorship is not available.