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Leasing Consultant

Berkshire Group
7 days ago
Full-time
On-site
United States
Leasing Consultant

It's a Saturday afternoon, traffic is picking up, and you've got two prospects waiting in the leasing office while a current resident stops by with a maintenance question. That's a normal hour at a busy lease-up. If you can hold all of that together and still close, this role is probably a fit.

The Position at Reveal Hackensack

Berkshire Residential Investments is hiring a Leasing Consultant at Reveal Hackensack, their property in northern New Jersey. Berkshire is an owner-operator, not a third-party management shop, which means decisions move faster and there's more direct accountability at the site level. The leasing consultant here carries real responsibility for converting traffic into signed leases and keeping the resident experience intact once they move in.

The day-to-day covers what you'd expect: touring prospects, maintaining model and tour route presentation, tracking local market conditions, and staying on top of resident communications. Berkshire holds their leasing staff to a closing ratio of at least 20%, which is a reasonable benchmark and a clear signal that this isn't a purely administrative role. You're expected to sell.

Beyond the floor traffic, you'll contribute ideas to the property manager on marketing direction and resident satisfaction. That kind of input is taken seriously here. The office culture leans toward high energy and genuine hospitality, so if you're someone who goes flat after a long stretch of prospect calls, it's worth being honest with yourself about that.

What You Bring

  • At least two years of customer service experience that translates well to leasing, sales, or hospitality
  • Strong written and verbal communication skills, including professional resident correspondence
  • Comfort with technology and the ability to adapt as platforms change
  • Attention to detail on administrative tasks, from application processing to follow-up tracking
  • Genuine ease with people across a wide range of personalities and situations

Berkshire offers three weeks of vacation, personal development plans, a 25% rent discount, and a solid benefits package. Those details are worth noting because the rent discount in a market like Hackensack carries real dollar value.

One honest observation from fifteen years of watching leasing teams: the consultants who advance quickly are the ones who treat the CRM like a tool rather than a chore and who actually read the T-3 occupancy and traffic reports. Understanding why closing ratios dip in a given week, and being able to speak to it, is what separates a good leasing consultant from someone who's ready to move into an assistant manager role. Berkshire promotes from within, and this position is a legitimate starting point for that path.