Leasing and Experience Manager (Crystal Springs)

The Role at Crystal Springs

Prometheus Real Estate Group operates under a resident-first philosophy, and the Leasing and Experience Manager at Crystal Springs in San Bruno sits at the center of that. This is effectively an assistant property manager role, but the scope runs wider: you're driving occupancy, supervising the leasing team, managing collections, and shaping the day-to-day resident experience all at once. If you've spent time on a leasing floor and found yourself wanting more ownership over the numbers and the people, this position puts both in your hands.

What the Work Actually Looks Like

On the operations side, you'll work alongside pricing and concessions decisions, track occupancy reporting, and stay on top of collections. You'll need a working knowledge of market conditions, because Prometheus expects you to help build sales and marketing programs grounded in real competitive data, not guesswork. Weekends are a core part of the schedule since that's when traffic peaks and leasing activity is highest. Your days off rotate through Monday to Friday.

Resident relations carry equal weight here. You'll handle concerns with a professional, follow-through approach and plan community events as part of building genuine belonging at the property. The internal language calls residents "Neighbors," which signals something real about how Prometheus approaches the customer experience side of operations.

On the team side, you'll supervise leasing staff, run training and development, and set performance goals. If you've coached leasing consultants before, that experience translates directly. If you haven't yet managed people, this role builds that muscle.

• At least two years of leasing experience required
• Background in customer service, sales, or marketing is valued
• Bachelor's degree preferred; high school diploma or GED required
• Weekend availability is a firm scheduling requirement

Compensation and Growth

Pay runs $33.75 to $38.75 per hour, with a $200 per-lease incentive on top of that. Prometheus layers in a semi-annual discretionary bonus, weekend shift premium pay, and a range of additional bonuses tied to referrals, training, renovations, lease-ups, and leasing contests. The benefits package is notably strong: 100% company-paid medical, vision, and dental (including eligible dependents), 401(k) with employer matching, tuition reimbursement, and tenure-based housing discounts.

From a career trajectory standpoint, a Leasing and Experience Manager who builds a track record on occupancy and team development at a Prometheus property is well-positioned to move into a full property manager seat. The combination of leasing performance, operational exposure, and supervisory experience covers most of what a General Manager role demands. San Bruno sits in a competitive Bay Area submarket, so the pricing and traffic management skills you develop here carry real weight if you move up or move on.