Groundskeeper/Porter - Los Angeles, CA

What This Role Is Really About

At a well-run multifamily property, curb appeal is a direct line to occupancy. A prospect pulling into the parking lot forms an impression before they ever meet a leasing agent, and that impression affects traffic-to-lease conversion. The Groundskeeper/Porter at Ames Lofts in Los Angeles owns that first impression. Berkshire Residential Investments operates a vertically integrated platform, meaning they own and manage their own communities, so the standards here reflect a real investment stake in the asset, not just a third-party contract obligation.

Berkshire is offering $18.50 to $22.00 per hour for this position, depending on experience, with a benefits package that includes health coverage, retirement, paid time off, and a 25% rent discount.

Day-to-Day Responsibilities

This is a physically active, outdoor-forward role. You'll walk the grounds and common areas on a regular cycle to keep the property clear of litter and debris. Curb appeal isn't a buzzword here: it's a measurable standard that shows up in how the property photographs, how it reads during a prospect tour, and how current residents feel about renewing. Beyond grounds maintenance, you'll assist the maintenance team when needed, which can include helping with turns and make-ready prep work between residents. Strong customer service matters too. You'll interact with residents and prospective renters on the property daily.

• Routine grounds and common area walkthroughs to remove debris and maintain appearance
• Support maintenance staff with tasks as directed
• Uphold service standards when interacting with residents and prospects
• Attention to physical detail across the entire exterior of the property

What Strong Candidates Bring

Prior experience in cleaning, construction, or general maintenance gives you a practical foundation, though Berkshire lists this as preferred rather than required. What matters more is that you're genuinely comfortable with physical work, you take pride in how a property looks, and you stay consistent even when no one is watching. In a market like Los Angeles, where Class A lease-ups compete hard on presentation and resident experience, a Groundskeeper who treats the property like it's their own asset is a real operational advantage.

Basic computer proficiency and strong English communication skills round out what Berkshire is looking for. This role carries more visibility than many people expect. A well-kept property retains residents, supports renewals, and keeps delinquency issues from compounding due to dissatisfied tenants looking for reasons to leave. The Groundskeeper is part of that retention equation.