Floating Assistant Property Manager / Trainer

Floating roles in property management get misunderstood. People hear "no home base" and think it sounds unstable. What it actually means is that you're the person a regional team calls when something's going sideways, a lease-up is understaffed, or a new acquisition just came online and nobody on site knows the software yet. Van Metre is hiring for exactly that kind of position, with a training component layered on top.

This is a corporate support role, not a site-level assistant manager job. You'll report into the Director of Training and Development and regional leadership, and your day-to-day will shift depending on where the portfolio needs you. Some weeks that means facilitating onboarding for a new hire cohort. Other weeks it means stepping into an office to cover leasing traffic, work a delinquency report, or walk units during a transition. The dual focus on operations and development is genuine here, not just a title.

On the training side, you'll build and deliver content, including manuals, job aids, and e-learning materials, track completions through an LMS, and identify skill gaps before they become performance problems. On the operations side, you'll handle the full leasing cycle, resident accounts, collections, eviction paperwork, and service request coordination. Neither side of this role is decorative.

What Van Metre Is Looking For

• 3 to 5 or more years in multifamily property management, with prior APM or leasing management experience
• Demonstrated experience in training, onboarding, or facilitation, not just a willingness to do it
• Solid working knowledge of leasing operations, accounts receivable, and resident relations
• Proficiency in Yardi or comparable property management software
• Ability to travel throughout North Carolina regularly, with occasional travel to South Carolina and the DC/MD/VA portfolio, sometimes on short notice
• Bilingual in Spanish and English is a plus

The honest challenge with a role like this: you need to be the kind of person who walks into an unfamiliar office, reads the room quickly, and earns credibility without leaning on tenure there. On-site teams can be skeptical of corporate visitors, especially if they're coming in during a rough stretch. The candidates who do well in floating roles tend to lead with operational competency first and coaching second. Show them you can close a lease and work a punch list before you tell them how to do it better.

Career-wise, this role sits at a natural crossroads. It can develop toward a Regional Manager track, a full-time Training and Development position, or a Director-level role depending on where your strengths take you. Portfolios that invest in this kind of floating infrastructure tend to promote from it.

The position pays $52,000 to $56,160 annually with up to $6,000 in bonus potential, plus a benefits package that includes matched 401(k), tuition reimbursement, company-paid certifications, and a wellness reimbursement. The Spring Lake, NC base puts you close to the Fayetteville market, with regular travel expected across the broader portfolio.