Assistant Community Manager (Sunset Creek, Sunset Pines)

MidPen Housing has operated affordable housing across Northern California since 1970, and their portfolio now covers more than 130 properties housing roughly 20,000 residents. This Assistant Community Manager role sits on-site at two Fairfield communities: Sunset Creek and Sunset Pines. You'd report directly to the Community Manager and keep daily operations running across both properties.

The work spans a few distinct areas. On the leasing and compliance side, you'll schedule income verification appointments, process lease agreements, manage the waitlist, and help complete recertifications and TCAC reviews. On the financial side, you'll assist with rent collection, security deposits, petty cash logs, and bank deposit prep. Day-to-day facilities work includes coordinating with maintenance staff, processing work orders, and doing property inspections to catch maintenance or security issues before they become bigger problems.

Resident relations is a real part of this job. MidPen's model ties property management closely to resident services, which means you're not just processing paperwork. You're communicating emergency preparedness procedures, coordinating resident meetings, and maintaining the kind of steady presence that keeps a community functioning. The residents at affordable properties often carry more complex needs than market-rate tenants, and the most effective people in this role stay calm, consistent, and genuinely attentive to that context.

RealPage experience is useful here. Affordable housing compliance (MOR reviews, TCAC requirements, welfare exemptions) adds a layer of regulatory detail that's different from conventional property management. If you've only worked market-rate, expect a learning curve on the compliance side. If you've worked tax credit or HUD properties before, that background transfers directly.

Qualifications

• High school diploma or GED
• At least one year of residential property management, customer service, or administrative experience (or equivalent combination)
• Proficiency in MS Office; RealPage experience a plus
• Strong written and verbal communication skills
• Organized, detail-oriented, able to manage multiple tasks with minimal supervision
• Alignment with MidPen's affordable housing mission

Pay runs $21.15 to $23.80 per hour based on experience. Benefits include health, dental, vision, life and disability insurance, a 403(b) retirement plan, paid parental leave, FSA options, tuition reimbursement, and an EAP program, among others.