Daytime Concierge (Mon-Fri, 11a-7p) - Shaw, D.C.
BozzutoConcierge roles at high-end multifamily properties are often misunderstood. The title sounds soft. The work isn't. This position at Bozzuto's Shaw community sits at the center of the resident experience, and the person filling it will handle everything from package logistics to event execution to first impressions for prospective residents walking through the door.
What the Day Actually Looks Like
The shift runs Monday through Friday, 11 a.m. to 7 p.m., which means you're catching residents on both ends of the workday. Mornings bring package deliveries and the occasional maintenance question. Afternoons bring traffic from prospects touring the community, residents returning home, and the social media content that keeps the building visible online. You're managing front desk logs, coordinating club room reservations, keeping the package room from turning into a storage unit, and scheduling freight elevators so move-ins don't become a hallway standoff. Bozzuto places real emphasis on community programming, so event planning is part of the job, not an afterthought.
The resident relationship piece is genuine here. Knowing residents by name, knowing their preferences, knowing their dogs, that's not a line in the job description for decoration. At a Class A building in Shaw, residents have options and expectations. The concierge is the consistent face that makes the property feel like home rather than just an address.
What Bozzuto Is Looking For
- At least two years in hospitality, hotel, retail, or travel environments
- Strong written and verbal communication skills
- Comfort with software, apps, and property management platforms
- Polished, professional presentation
- Ability to lift up to 25 pounds (the holiday package volume is real)
- A genuine instinct for anticipating what someone needs before they ask
Compensation and Growth
The base salary for this position is $50,000, with additional bonus opportunities. Benefits include medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401(k) with company match, and tuition reimbursement. Bozzuto also maintains a range of employee resource groups and has a track record of developing people internally.
For candidates thinking about trajectory: concierge experience at a well-run, high-end community builds a resume that translates directly into leasing, assistant community manager, and resident services coordinator roles. You learn resident retention from the front lines, which is a skill that carries weight anywhere in multifamily. Shaw is a competitive submarket, and working a Bozzuto property here means daily exposure to a standard of operations that not every company maintains.