Community Relations Manager - Attiva Peachtree

Where Leasing Skill Meets Operational Ownership

The Community Relations Manager title can mean different things depending on the company. At a vertically integrated operator like Cortland, it means you carry real weight on both sides of the ledger: closing leases and keeping the community running to brand standard. This role at Attiva Peachtree in Chamblee sits at that intersection, and it rewards people who can shift fluently between consultative sales and daily operational support.

What This Role Actually Requires

On the leasing side, you'll manage a full sales pipeline, from first inquiry through signed lease. That means prompt follow-up, disciplined CRM hygiene, and the ability to apply consultative techniques that surface what a prospective resident actually needs rather than defaulting to a features-and-amenities pitch. Conversion rates and KPIs matter here, and you'll be held to them.

Operationally, you'll work closely with the Community Manager or Senior Community Manager to keep daily site functions on track. That includes conducting regular property inspections covering vacant units, make-readies, and move-in and move-out walkthroughs, monitoring curb appeal, flagging maintenance needs, and managing vendor relationships to ensure work gets completed on schedule and to standard. Fair Housing compliance and OSHA safety protocols are baseline expectations, not occasional reminders.

Resident experience runs through everything. You'll plan and execute community events, maintain the property's social media presence, and handle resident concerns with the kind of calm, empathetic professionalism that turns a frustrated call into a renewed lease. Cortland positions its communities as premium product, so the standard for every resident interaction is concierge-level, not just adequate.

What You Bring vs. What You'll Build

This role requires at least two years of measurable sales success in a high-velocity, short-cycle environment. Multifamily experience is one path in, but Cortland also recognizes candidates from luxury hospitality, premium retail, or similar fields where quota accountability and fast-paced customer relationships are the norm. Proficiency with property management software, CRM platforms, and Microsoft Office is expected from day one. Strong written and verbal communication, organizational discipline, and the ability to maintain a polished presence in every interaction are non-negotiable.

What the role builds is equally worth noting. Candidates who come from pure leasing backgrounds will sharpen their operational instincts here. Those coming from hospitality or retail will develop fluency in property management metrics: occupancy targets, conversion benchmarks, and the cadence of make-ready oversight. Both skill sets deepen when you're accountable for both revenue and operations simultaneously.

• 2+ years of sales experience with documented quota attainment
• High school diploma required; bachelor's degree preferred
• Proficiency in CRM systems and property management software
• Strong command of social media for community marketing and brand presence
• Demonstrated ability to handle resident concerns with empathy and urgency
• Working knowledge of Fair Housing guidelines and safety compliance

For candidates who execute well here, the natural trajectory runs toward Community Manager and eventually Senior Community Manager, particularly within a portfolio as large and structured as Cortland's. The combination of sales accountability and operational exposure this role provides is exactly what those next steps demand.