Community Manager - The Overlook at Daytona

It's 9:15 a.m. and your leasing board already shows three appointments before noon, a vendor callback on a pending HVAC contract, and a delinquency report that needs your attention before end of week. That's a typical Tuesday at The Overlook at Daytona.

Cortland is one of the top 10 multifamily owners and operators in the country, and this community manager role sits at the center of everything that makes a property perform. You'll carry full P&L responsibility for a multimillion-dollar apartment community in Daytona Beach, with accountability spanning NOI, occupancy, leasing velocity, expense control, and the resident experience from first tour to renewal.

What This Role Actually Requires

The financial side is non-negotiable. You'll own the budget, track performance against your T-12, and make spend decisions that protect NOI without letting the asset drift. That means reading your numbers with genuine fluency, not just reporting them upward. When occupancy softens or concessions creep up, you'll need to diagnose the cause and respond with a plan, not a status update.

On the leasing side, you'll set team goals, monitor traffic-to-lease conversion, and coach your team through the full sales cycle. Cortland operates at a premium, so the expectation isn't just closing leases. It's creating the kind of prospect experience where the decision feels easy. You'll work alongside corporate marketing partners on campaigns and maintain the community's social presence, but the on-the-ground execution is yours.

Operations at this level means regular property inspections, vendor management, contract negotiation, and strict adherence to Fair Housing and OSHA standards. You'll field escalated resident concerns personally and set the tone for how your team handles the ones that don't reach your desk.

Who Fits This Role

• At least 2 years of sales leadership in a high-velocity environment: multifamily, hospitality, luxury retail, or a comparable short-cycle sales setting
• Demonstrated results on occupancy, revenue, and NOI targets (not just familiarity with the concepts)
• Experience building and coaching a team, with a track record of accountability and development
• Strong financial acumen: budgeting, forecasting, and expense management at the community level
• Comfort with property management software, CRM platforms, and data-driven decision making
• High school diploma required; bachelor's degree preferred

The candidates who stand out here combine two things that don't always travel together: the ability to read a financial report and the ability to energize a leasing team on a slow Monday. If you're stronger at one than the other, this role will expose that gap quickly. Cortland's vertically integrated structure means you have real resources behind you, but it also means performance expectations are well-defined and tracked closely.

Daytona Beach's rental market sees consistent demand tied to its tourism economy and year-round population base, which creates steady traffic but also requires clear brand differentiation at the premium end of the market. Understanding how to position a Class A community in that context matters here more than in a single-demand-driver market.