Community Manager - Multi site - Van Mall North and Arborlane Apartments

Skills That Drive This Role

Multi-site community management runs on a specific combination of skills that single-property roles don't fully develop: rapid context-switching, strong financial literacy across multiple ledgers, and the kind of leadership that holds teams accountable without daily proximity. CloudTen Residential is hiring a Community Manager to oversee Van Mall North and Arborlane Apartments (formerly Corporate Woods) in Vancouver, WA, splitting time across both properties as operational needs shift. If you've managed delinquency curves, coached leasing staff, and kept occupancy healthy at more than one asset simultaneously, this role matches that experience directly.

Vancouver's rental market sits in an interesting position relative to Portland. Renters priced out of the west side increasingly cross the river, which keeps demand reasonably steady but also means pricing decisions matter. The ability to read traffic patterns, adjust concessions thoughtfully, and keep renewal rates strong through genuine resident engagement is something CloudTen will expect you to bring to both properties from day one.

What the Work Actually Looks Like

Your week will distribute across both sites depending on what each property needs. Some days that means running inspections, reviewing make-ready timelines, and walking punch lists with maintenance. Other days it means sitting with leasing records, monitoring delinquency against State landlord-tenant requirements, and preparing budget notes for your Regional Manager. The financial side of this role is real: you'll oversee rent collection, complete daily bank deposits, monitor expenses against budget, and flag cost-saving opportunities before they become problems.

On the people side, you're responsible for hiring, training, and evaluating on-site staff at your assigned properties. That means building cohesive teams across two locations that may have different cultures, different needs, and different gaps. Fair Housing compliance, move-in and move-out protocol enforcement, and resident service response windows of 24 to 48 hours all fall under your watch. A valid driver's license is required given the travel between sites.

• Two or more years of property management experience, with multi-site exposure a genuine plus
• Working knowledge of State landlord-tenant law and Fair Housing regulations
• Proficiency in Microsoft Office and property management software platforms
• High school diploma required; college coursework or a degree preferred
• Strong accounting fundamentals: budgets, deposits, expense tracking, delinquency management
• Self-directed and organized enough to manage priorities across locations without daily direction

What Makes CloudTen a Specific Fit

CloudTen operates a deliberately varied portfolio across the West, including hotel-to-residential conversions and high-rise lease-ups, which means their managers tend to build broader operational experience than peers at single-asset companies. The Portland metro group is established, and this role sits within a regional structure with a supervising Regional Manager providing oversight. Compensation is hourly in the $33 to $34 range depending on experience, with leasing bonus eligibility at the assigned properties. Benefits include medical, dental, and vision coverage, FSA access, company-paid life insurance, and paid vacation, sick leave, and holidays.

Candidates who tend to stand out in multi-site roles have one quality above all others: they build systems rather than relying on memory. When you're splitting time between two properties, the managers who succeed are those who create consistent processes their teams can execute independently, so that site performance doesn't drop the moment the manager is at the other location.