Community Manager-Fountain Wood

It's a Tuesday morning. A vendor is late on a turn, your leasing team has three tours back-to-back, and a resident just escalated a noise complaint that's been sitting in the queue since Friday. That's the job. Cortland is hiring a Community Manager for Fountain Wood in Euless, TX, and they need someone who handles all of it without losing composure.

What the Role Actually Involves

You're responsible for the full operation of a multimillion-dollar multifamily community. That means owning NOI, managing a leasing team, keeping occupancy and revenue targets on track, and making sure the physical asset stays in shape. You'll review financial performance regularly, manage budgets and expense control, and use community metrics to make real decisions, not just report numbers upward.

On the leasing side, you set goals, coach the team on conversion and follow-up, and partner with marketing on campaigns and social media. You're not just monitoring traffic; you're actively shaping how prospects experience the community from first contact through move-in.

Operations include vendor management, contract oversight, property inspections, and compliance with Fair Housing, OSHA, and company policy. You handle escalated resident concerns directly and make sure the team resolves issues with urgency and professionalism.

Cortland operates with centralized support teams, so you'll work closely with corporate partners and a center of excellence. That means strong stakeholder communication matters as much as onsite execution.

What Cortland Is Looking for

• At least two years of measurable sales leadership in a high-velocity, short-cycle environment (multifamily, hospitality, luxury retail, timeshare, or similar)
• Demonstrated history of hitting and exceeding occupancy, revenue, and NOI targets
• Experience leading, coaching, and developing onsite teams
• Strong financial acumen: budgeting, forecasting, and expense management
• Proficiency with property management software, CRM tools, and Microsoft Office
• Comfort using social media for community marketing and brand presence
• High school diploma required; bachelor's degree preferred
• Professional presentation and the ability to represent a premium brand consistently

What separates a strong candidate from an average one here: Cortland's vertically integrated structure means you'll interact with in-house design, construction, and operations teams, not just third-party vendors. Managers who thrive here understand how to work within a larger institutional system while still driving results at the property level. If you've only operated in a smaller, independent ownership environment, expect a real adjustment period. If you've worked within a large portfolio operator before, that experience transfers directly.

This role is a logical stepping stone toward a regional or district-level position for someone who builds a strong NOI track record and demonstrates the ability to develop talent consistently. Cortland promotes internally and has the portfolio size to support that kind of growth.