Community Manager

Community Manager roles at Southeast multifamily operators tend to blur the line between asset management and people leadership. At Hawthorne Residential Partners, that's exactly the expectation. You're running a full P&L, coaching a team, and keeping occupancy and NOI on track at Hawthorne at Lily Flagg, a Huntsville community managed by one of the top 50 largest multifamily companies in the country.

What You're Actually Responsible For

The financial side of this role is real. You'll own budget management, rent collection, delinquency tracking, and deposit accounting. You'll interpret financial reports and translate them into operational decisions. Yardi is your system of record; Knock handles lead and traffic management. Accurate records and compliance aren't optional here, they're the baseline.

On the leasing side, you're not just overseeing the team's numbers. You'll conduct tours, respond to leads, guide renewals, and manage pricing strategy to hit occupancy targets. Strong traffic-to-lease conversion and retention are both on your scorecard. You'll also manage the community's social media presence and keep the physical environment, office, amenities, and common areas, in top condition to support the leasing experience.

The operational layer includes regular property inspections, curb appeal standards, vendor oversight, and coordinating with maintenance on work orders and preventative care. When things go sideways with a resident, you handle it. Escalated concerns, online reputation management, and resident events all fall under your umbrella.

Team leadership is central. You'll hire, train, and coach both office and maintenance staff, run weekly team meetings, and build a culture of accountability without losing the human element. Hawthorne calls this their "Live It" culture. In practice, it means servant leadership is expected, not just listed as a bullet point.

Who Fits This Role

• At least two years of property management experience, with time in both leasing and assistant manager roles
• Six months of community manager experience in multifamily, strongly preferred
• Working knowledge of Yardi and Knock
• Comfort reading financial reports and making budget-aware decisions
• Valid driver's license; CAM, CAPS, or a real estate license adds weight to your application
• High school diploma or GED required

What separates strong candidates here is financial literacy paired with genuine team development skills. A lot of managers can hit occupancy. Fewer can read a T-12, identify where NOI is leaking, and then coach a leasing consultant through the same conversation with a prospect. If you can do both, this role fits.

Schedule, Compensation, and Growth

The leasing office runs Monday through Friday, 9 AM to 6 PM, and Saturdays 10 AM to 4 PM. You'll work 40 hours weekly with one weekday off. Resident events and community needs may occasionally require evening or weekend availability.

Compensation includes base salary plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), pet insurance, paid parental and adoption leave, telehealth access, and company-paid life insurance.

Hawthorne's Career Path Program is a real mechanism, not a talking point. Community Manager to Regional Manager is a documented trajectory here, supported by an internal learning and development team. If you're looking to grow into a portfolio-level role, the infrastructure to get there exists within this company.