Community Manager

Community Manager. Jeffersonville, IN. Waypoint Management Services.

This is a full-scope community manager role at a Class A multifamily property. You own the building: operations, team, financials, leasing, and resident experience. Waypoint wants someone who has already done this job, not someone learning it here.

What the Job Covers

Day-to-day, you're running all property operations and keeping the resident lifecycle moving cleanly from initial lease through renewal. That means staying ahead of delinquency, managing vendor relationships, overseeing maintenance response, and making sure your team is executing at a high level consistently, not just during peak season.

On the financial side, you'll handle budget prep, track NOI performance, manage capex projects, and report on property metrics with enough analytical depth to identify problems before they show up in the numbers. Collections, expense control, and rent growth strategies all sit on your desk.

Leasing and marketing are part of the role too. You'll conduct market surveys, monitor competitive communities, and develop outreach strategies to keep occupancy strong and traffic converting. Yardi and CRM proficiency are expected from day one.

You'll also recruit and develop your team: leasing staff, maintenance technicians, and service professionals. Building accountability into the culture is part of the job description, not a bonus.

What Waypoint Is Looking For

• At least 3 years as a property manager, with 5 or more years total in multifamily
• Direct experience at Class A communities
• Budgeting, AR/AP, and capital project management experience
• Strong working knowledge of Fair Housing laws
• Yardi proficiency and comfort with CRM platforms
• Demonstrated track record leading and developing a site team
• Bachelor's degree preferred but not required

Compensation and Growth

Waypoint offers a quarterly manager bonus plus monthly leasing and renewal bonuses, which means your pay moves with your performance. Benefits include medical, dental, and vision coverage starting on day one, a 401k with company match, 120 hours of PTO in year one, two floating days, an employee housing discount, commuter benefits, and a referral program. Professional development is supported.

One thing worth noting for candidates evaluating this role: community managers at well-run third-party management companies like Waypoint often develop faster than their counterparts at single-owner portfolios. Exposure to ownership reporting, capex oversight, and cross-property benchmarking tends to build the kind of financial fluency that translates directly into regional or portfolio-level roles. If you're thinking two steps ahead, this kind of platform gives you real material to work with.