Community Manager

Community Manager roles in multifamily carry real operational weight, and at a company like Hawthorne Residential Partners, the expectation is that the person in this seat runs the property like a business owner. Grove at Park Place in Fayetteville, NC is one of their managed communities, and Hawthorne's Southeast footprint means this role connects to a broader network of regional support, benchmarking, and career infrastructure that smaller operators can't match.

What This Role Actually Covers

You're accountable for the full picture: financial performance, occupancy, team development, and resident experience. That means reading your T-12, managing delinquency, and making budget-informed decisions, not just passing reports up the chain. On the leasing side, you'll stay close to traffic and conversion, guide your team through renewals, and adjust pricing strategy to protect occupancy. Yardi and Knock are the primary platforms, so comfort with both matters from day one.

Day-to-day, you're splitting time between the office and the property itself. Inspections keep curb appeal and make-ready quality where they need to be. Vendor relationships require active oversight, not passive check-ins. And when a resident issue escalates past your leasing staff, it lands with you. Fayetteville's rental market has a meaningful military-connected renter base, which means move-out cycles can be faster and less predictable than in purely civilian markets. Managers who build strong retention habits and respond quickly to resident needs tend to outperform here.

The schedule runs Monday through Friday with Saturday hours, and one weekday off each week keeps the schedule at 40 hours. Resident events and community needs can occasionally push beyond standard hours.

Who Fits This Role Well

• At least two years of multifamily experience, including time as a leasing consultant and assistant manager
• Six months of community manager experience in multifamily is strongly preferred
• Working knowledge of Yardi, Knock, and Microsoft Office
• CAM, CAPS, real estate license, or property management license preferred
• Valid driver's license required
• High school diploma or GED

The candidates who genuinely stand out in this kind of role are the ones who can hold both sides of the job at once: the financial discipline to manage a budget and the people instincts to keep a team motivated and a resident base satisfied. Leaning too far into either side creates problems. Strong community managers treat NOI and team culture as equally important metrics, because over time they are.

Growth and Compensation

Hawthorne runs a formal career path program, and Community Manager to Regional Manager is a real trajectory within the company, not just a recruiting line. Monthly leasing and renewal commissions plus quarterly performance bonuses supplement base salary. Benefits include dental coverage at no cost, medical and vision options, a 401k match, paid parental and adoption leave, pet insurance, and paid time off that includes your birthday.

For someone who wants to grow inside a structured, regionally grounded multifamily company rather than job-hop for the next title, this is a legitimate opportunity to build toward a regional role with a company that has the size and infrastructure to support that path.