Community Manager

What You'll Actually Do

Redpoint College Station is a student housing community, which means the operational calendar runs on an academic cycle rather than a traditional lease cycle. The biggest proof of that is the annual turn. At a property like this, turn isn't a trickle of unit flips spread across the year. It's a compressed, high-volume sprint where hundreds of units need to be inspected, punched, cleaned, and ready before students arrive for the fall semester. As General Manager, you own that process end to end. You'll forecast the financial performance of the turn, manage vendors and staffing through Talent Acquisition, track progress through Turnable, and get hands-on when the timeline demands it, including moving furniture, organizing high volumes of resident trash, and walking units with your facilities team to close out punch lists.

Outside of turn season, this role is a full-cycle property management position. You'll manage NOI by controlling expenses, identifying revenue opportunities, and hitting leasing velocity targets that account for market rates, gain to lease, and concessions. Monthly property walks, scorecard submissions, quarterly apartment inspections, capex identification, vendor bid oversight, and permit compliance all sit in your lane. You'll also carry primary responsibility for after-hours on-call response, which is a real operational commitment in a college market where late-night situations come with the territory.

The tech stack here is worth noting. Scion runs Entrata as the core property management system alongside Vena for budgeting, Lattice for performance management, and ClickUp for project tracking. Comfort across multiple platforms matters in this role, not just familiarity with one or two.

What You Bring

• At least three years managing a residential community and leading a team of three or more direct reports
• Demonstrated ability to manage financial performance including budget preparation, variance reporting, invoice processing, and month-end close
• Experience owning or heavily contributing to a unit turn process at scale
• Proficiency in Entrata or a comparable property management system
• Strong conflict management skills and composure when de-escalating resident situations
• Vendor management experience including bid collection, contract administration, and service agreement oversight
• Authorization to work in the United States (visa sponsorship is not available)

Context Worth Knowing

College Station is a single-employer college town anchored entirely by Texas A&M, one of the largest universities in the country by enrollment. Student housing demand here is consistent, but competition among purpose-built student housing operators is real. Reputation management and resident experience scores carry more weight in this market than in many conventional multifamily environments because students and parents rely heavily on reviews and word-of-mouth when choosing housing. A General Manager who treats Qualtrics survey data as an operational signal rather than a formality will have a measurable advantage in sustaining occupancy and leasing velocity. This role sits at the intersection of people leadership, financial management, and physical asset oversight. Managers who perform well here tend to move into regional or multi-site roles within student housing or transition into conventional multifamily operations with a strong foundation in high-volume turns and NOI management.