Community Assistant Manager - Berkeley Heights

Property management companies that run diverse portfolios face a real operational challenge: properties with different histories, different resident profiles, and different financial needs all require consistent daily execution. The Assistant Community Manager role at CloudTen Residential in Berkeley Heights exists to make that consistency happen at the property level, keeping the books clean, the units leased, and the residents taken care of while the Community Manager focuses on the bigger picture.

What the Work Actually Looks Like

A good chunk of your day runs through the financials. Collecting and posting rent, preparing deposits, reconciling accounts, and running weekly and monthly reports are core responsibilities, not occasional tasks. You'll process invoices, work in property management software daily, and make sure every entry is accurate because errors compound fast in multifamily accounting. On the delinquency side, you'll serve non-payment notices, follow up on late accounts, and coordinate with the Community Manager when an account escalates toward eviction proceedings. None of that is comfortable work, but it's necessary and you'll own it.

Leasing is part of the role too. You'll respond to inquiries, conduct tours, monitor competing properties, and help keep leasing documents accurate and Fair Housing compliant. Resident retention matters as well: lease renewals and community engagement activities fall under your scope. When the Community Manager is out, you step into the lead role on-site, which means you need to be ready to handle operational decisions, not just execute assigned tasks.

Inspections of common areas, units, and grounds happen regularly. Move-in and move-out administration, including apartment inspections and security deposit dispositions, are yours to manage carefully and on time, with an eye on state law requirements throughout.

What CloudTen Brings and What They're Looking For

CloudTen's portfolio spans hotel-to-residential conversions, high-rise lease-ups, and value-add repositioning projects, so the company has real operational range. That breadth can translate into solid career development for someone who wants exposure to different asset types over time. The pay range runs $28 to $31 per hour depending on experience, with leasing and renewal bonus opportunities tied to this specific property.

Benefits include medical, dental, and vision coverage, an FSA, company-paid life insurance, and paid vacation, sick leave, and holidays.

Strong candidates for this role bring at least two years of property management or leasing experience and a working knowledge of landlord-tenant law and Fair Housing standards. Comfort with property management software and Microsoft Office matters. Basic accounting knowledge is genuinely required here given how much of the role runs through financial operations.

• Minimum two years of property management, leasing, or directly related experience
• Proficiency in property management software and Microsoft Office
• Working knowledge of Fair Housing laws and state landlord-tenant regulations
• Solid communication and organizational skills
• Ability to prioritize and adjust when the day shifts unexpectedly
• Basic accounting knowledge and comfort with financial reporting

What separates the candidates who thrive in this type of role from those who struggle is the willingness to own the unsexy parts: following up on delinquent accounts, catching a data entry error before it becomes a bigger problem, and handling a frustrated resident's concern professionally on a day when five other things are already in motion. If that kind of steady, detail-oriented accountability suits you, this role has a clear path forward into full community management.