Business Manager - Cielo

What You'll Actually Do

As Business Manager at Cielo, you're running the full operation of a luxury Charlotte community. That means your week spans budget reviews, lease renewal strategy, vendor negotiations, maintenance oversight, and resident relationship management, sometimes all before noon on a Tuesday. You'll own the financial performance of the asset: analyzing monthly numbers, building annual business plans, and sitting down with your Regional Manager and Regional VP to talk through what the T-12 is telling you and where you can tighten NOI. You're not just reporting on performance. You're expected to have a point of view on it.

You'll lead a mixed team of office and maintenance staff, which means your day has real range. One hour you're coaching a leasing consultant on how to convert traffic. The next you're walking a unit punch list with a maintenance tech or reviewing a vendor bid on a one-time capital project. Keeping occupancy strong, delinquency low, and the property in market-ready condition are the core metrics your leadership will measure you against. The role is full-time Monday through Friday with schedule flexibility built in for resident events and the occasional after-hours situation, because that's the nature of managing a Class A community.

What You Bring

• At least two years of direct property manager experience in multifamily, with Class A luxury experience strongly preferred
• Comfort reading and interpreting financial statements, budget variances, and monthly performance reports
• Hands-on experience with RealPage, Knock, or Onesite (a real plus here, not just a nice-to-have)
• A track record of developing onsite staff, not just directing them
• Experience bidding and negotiating vendor contracts, both recurring service agreements and project-based work
• The kind of communication style that works equally well with a frustrated resident, a skeptical investor, and a maintenance tech who needs clear direction

The Honest Picture

Olympus has earned recognition as a top employer in the National Apartment Association for three consecutive years, and a lot of that comes down to how they treat the people doing the actual work. The culture language they use (family, fun, trust) can sound like boilerplate, but the structural evidence backs it up: there's a sabbatical benefit, a formal career pathing program, leadership conferences, and tuition reimbursement, which is more investment in people than most multifamily operators put on paper.

What separates strong candidates for this role from average ones isn't just experience level. It's whether you can hold the financial and human sides of the job at the same time. A Business Manager who loves the numbers but struggles to motivate a team will hit a ceiling quickly. So will one who builds great resident relationships but loses track of budget variances. At a luxury community like Cielo, both matter constantly, and the Regional team will expect you to be fluent in both. The pay range is $75,000 to $80,000 base, with monthly commissions and quarterly and annual bonuses on top of that.