Bilingual Leasing Hub Specialist - Sandy Springs, GA

Cortland's Leasing Hub Specialist role is built around two skills that most leasing consultants develop slowly over time: high-volume outbound sales and the ability to translate a brand's value proposition into a genuine conversation. Here, you'll use both from day one.

The Skills This Role Runs On

This is a centralized leasing position, not a community-based one. You won't be walking prospects through model units or managing a single property's traffic. Instead, you'll work from a hub, handling inbound leads and making outbound contact across Cortland's portfolio of communities. Expect to manage 40 to 50 leads per day through calls, emails, and texts, fielding inquiries routed through RealPage's OneSite platform and converting that interest into scheduled appointments at specific communities.

The skills this requires are distinct from traditional leasing. You need genuine telephone sales instincts, the kind that come from prior customer-facing or sales experience. You need to communicate clearly and warmly under volume pressure, and you need to shift tone and detail depending on which Cortland community you're representing in any given conversation. Bilingual fluency in English and Spanish is part of the job, not a bonus. The role is specifically designed to serve prospects across markets and demographics, and that language skill is load-bearing.

What You'll Build Here

The skills this role develops are worth naming directly. Working a centralized hub gives you portfolio-wide exposure that a single-property leasing role rarely offers. You'll build a detailed understanding of how multiple communities are positioned against each other and against the broader market, which sharpens your ability to match a prospect's stated needs to the right product. That cross-community knowledge transfers directly into roles like regional leasing support, training coordinator, or leasing manager for a lease-up property.

Cortland also invests in structured training and site visits to deepen your community knowledge over time. This is relevant because your credibility with prospects depends on knowing the specifics: amenities, pricing tiers, concessions, community culture. Fluency in those details is something you'll develop systematically, not by accident.

What Makes a Strong Candidate Here

• At least two years of customer service or sales experience, with real comfort making outbound contact
• Demonstrated bilingual fluency in English and Spanish
• Strong written and verbal communication, including the ability to keep a text exchange or email thread moving toward a scheduled appointment
• Proficiency in OneSite (RealPage); familiarity with L2L is a plus
• Typing speed and computer comfort that can keep pace with high lead volume

The candidates who perform well in hub-based leasing roles tend to be genuinely energized by the sales cycle itself, not just the face-to-face side of leasing. If you find satisfaction in moving a cold lead to a warm appointment through good communication, this structure suits you. If you prefer the slower rhythm of community-based relationship building, a different leasing role would be a better fit.

Cortland is a top-10 multifamily owner and operator in the US, with in-house design, construction, and management under one structure. The hub model reflects that integrated approach. You're part of a centralized system that feeds a large, active portfolio, and the performance expectations reflect that scale.