Assistant Manager - The Hawthorne

Assistant Manager roles at apartment communities tend to sit at the intersection of finance, leasing, and resident relations. At a well-run property, that overlap is manageable. At a busy one, it means your day shifts direction without warning. This role at The Hawthorne with Olympus Property reflects that reality, and it's worth understanding what the job actually asks of you before you apply.

The Work Itself

Your primary anchor is the financial side of the property. Rent collection, daily deposits, delinquency follow-up, and move-out account statements are yours to own. When a resident disputes a charge or a payment doesn't clear, you're the one resolving it. You'll also inspect make-ready apartments before move-in, which means you're accountable for what residents walk into on day one.

Beyond the ledger, you'll support the leasing team directly, showing apartments and contributing to retention efforts and community events. When the Property Manager is out, you step into that seat. That's not occasional coverage. It means understanding how the whole operation runs, not just your slice of it.

Resident complaints land on your desk too. Some are straightforward. Some aren't. The expectation is that you handle them promptly and escalate liability issues or legal complaints to the appropriate people without delay.

The schedule is Monday through Friday, 9 to 6, with some flexibility expected for resident events and the first weekend of each month. If your availability has hard edges, that's worth thinking through before moving forward.

What Olympus Is Looking For

• Prior onsite experience as an Assistant Manager or a cross-trained Leasing Consultant
• Comfort with RealPage, Knock, or Onesite (strongly preferred, not optional in practice)
• Strong time management, especially when multiple priorities arrive at the same time
• The ability to lead a team when the Property Manager is absent
• Clear, steady communication with residents during complaints or conflicts

What Sets Strong Candidates Apart

The candidates who thrive in this type of role already understand that financial accuracy and resident experience are connected. A deposit entered late or a move-out statement that's wrong creates downstream problems, including delinquency disputes and bad debt. Strong applicants also know their local submarket. Keeping tabs on nearby construction, hiring trends, and competing communities isn't extra credit here. It directly informs how the property responds to occupancy pressure.

Olympus has been recognized by the National Apartment Association as a top employer three consecutive years. Pay for this role runs $21 to $24 per hour depending on experience and location, with monthly renewal incentives and quarterly bonuses on top of base. Benefits include medical, dental, vision, 401(k) with employer matching, tuition reimbursement, an apartment rental allowance, and a sabbatical program.