Assistant Maintenance Manager

Maintenance management at a multifamily property is always a balancing act between reactive work and proactive stewardship. The reactive side gets the attention, but the properties that hold their value and keep residents renewing are the ones where someone is consistently running preventative maintenance programs, catching problems before they become costly, and building a team culture around pride of ownership. That's the environment this role operates in.

The Work Itself

As Assistant Maintenance Manager at a Bozzuto community in Baltimore, you'll carry a full technical load while also developing as a leader. The hands-on side covers the core trades: HVAC, plumbing, electrical, and appliance repair, along with basic carpentry, drywall, and painting. You'll manage the make-ready and turn process directly, which means owning timeliness and punch list quality so apartments are leased-ready when the leasing team needs them. Beyond turns, you'll run preventative maintenance schedules, handle grounds upkeep, snow removal, and support the on-call emergency rotation on a shared basis.

The supervisory piece is equally real. You're not just completing tickets yourself. You're modeling the standard for how work gets done and how residents get treated, which means following up on service requests, checking completed work, and keeping the team focused on the details that protect the asset's value long-term. Bozzuto properties include complex mechanical systems (central plant, split systems, boilers, chillers), so comfort with those systems is a genuine plus, not just a credential line.

What the Role Requires vs. What It Builds

Coming in, you'll need:

• 5 or more years in the trades, facilities, or residential building maintenance
• Demonstrated proficiency across HVAC, plumbing, electrical, and appliance repair
• An HVAC, EPA, or NAPE certification
• Working knowledge of OSHA standards, risk management protocols, and MSDS
• A safety-first mindset with genuine attention to detail
• Supervisory experience or strong leadership aptitude
• Physical capability to frequently exert 25 to 50 pounds of force, work at height, climb stairs, and operate in variable weather

What this role actively builds is the management side of the craft. Coordinating a team's daily workflow, prioritizing competing maintenance demands, and communicating clearly with residents and property leadership are skills that compound over time. Assistant Maintenance Managers who execute well at this level tend to move into Maintenance Manager roles and, at larger properties, into Regional Facilities positions where portfolio-wide asset oversight becomes the focus.

One honest note: on-call rotations are part of the job. Emergency calls happen outside business hours, and this role shares that responsibility. Candidates who thrive here treat on-call as a natural part of property stewardship rather than an inconvenience. That mindset, more than any single certification, tends to separate strong candidates from average ones at this level.

Compensation for this position ranges from $62,000 to $65,000 annually, with bonus eligibility. Benefits include medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401k with company match, and tuition reimbursement.