Assistant General Manager

Bozzuto's Assistant General Manager role in Cambridge runs on a specific blend of skills: sales instinct, financial discipline, and the kind of interpersonal range that lets you close a lease in the afternoon and coach a leasing consultant through a difficult conversation an hour later. This isn't a back-office position. It's a front-line leadership role where your output shows up in occupancy numbers, delinquency reports, and resident retention rates every single month.

The Skills This Role Leans On Hard

Leasing ability comes first. You're conducting tours, building rapport with prospective residents, and converting traffic into signed leases. That requires genuine curiosity about people, not a scripted pitch. Alongside that, you're handling rent collection, posting receipts, and managing delinquency, so comfort with accounts receivable and basic financial workflows is non-negotiable. When the General Manager is out, you step into that seat. That means the team looks to you for direction, problem resolution, and keeping the property's standards intact, both physically and culturally.

Bozzuto places real weight on community presentation. The interior and exterior condition of the property reflects directly on your work, and you're expected to hold that standard consistently, not just when leadership is watching. Yardi proficiency helps here since tracking financials, work orders, and lease activity all flow through the platform. Social media content creation is also part of the job, specifically Facebook and Instagram, so an eye for what resonates with a residential audience matters more than it might in other AGM roles.

What the Day-to-Day Actually Looks Like

Expect weekend availability one to two weekends per month, with weekday days off as the tradeoff. Prospective residents shop apartments on weekends, and being present for that traffic is part of how you hit leasing goals. On a typical day you might review the delinquency list in the morning, lead a tour or two midday, handle a resident concern that escalated from the leasing team, and circle back with a maintenance team member on a punch list item before end of shift. The variety is real. So is the accountability.

What separates strong AGM candidates at a company like Bozzuto from average ones isn't just leasing skill. It's the ability to hold a high-quality resident experience standard while simultaneously managing the operational details that protect NOI. Operators who treat those two things as competing priorities tend to struggle. The ones who see them as connected tend to move up quickly. The AGM seat is a natural stepping stone to General Manager, and Bozzuto's scale across the mid-Atlantic and Northeast means those opportunities surface regularly.

What You'll Bring

• A four-year degree or equivalent experience in property management, hospitality, or retail
• At least two years in a leasing or property management environment
• Hands-on exposure to rent collection, budgets, and accounts receivable
• Proficiency with Yardi or comparable property management software
• Strong written and verbal communication skills
• Active presence on social media platforms with an ability to create content that connects
• Sales aptitude and a track record of following through on commitments to residents and teammates

The salary range for this role is $65,000 to $70,000, with additional bonus potential. Benefits include medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401(k) with company match, and tuition reimbursement.