Assistant Community Manager

The ACM role exists because a Community Manager simply can't be in two places at once. Rent collection, delinquency follow-up, make-ready tracking, leasing team oversight, renewals, compliance. It's a lot. Waypoint Management Services is looking for someone at their Daytona Beach property who can carry a real share of that load, not just answer phones and file paperwork.

This is a working operations role. You'll sit alongside the Community Manager and touch nearly every function: financial reporting, lease administration, rent roll accuracy, training the leasing staff, and helping execute pricing strategy based on market surveys and occupancy trends. Weekend availability is required, which is worth saying plainly up front rather than burying it.

What the Day Actually Looks Like

Mornings often start with delinquency. Who owes, what's the status, what's the next step. From there it might be a make-ready walk, a conversation with a leasing consultant about their traffic conversion, or pulling occupancy numbers for a report. Afternoons can shift fast. A resident escalation, a renewal push, a compliance question. The role rewards people who can context-switch without losing their place. Yardi experience helps here because you'll be in it constantly, and learning it on the fly while managing daily operations is harder than it sounds.

The financial piece matters more than most ACM postings let on. You're not just collecting rent. You're monitoring performance, flagging variances, and making recommendations. If you've never read a basic P&L or tracked NOI movement, this role will stretch you. That's not a bad thing, but it's honest.

What Waypoint Is Looking For

• At least two years in leasing, sales, or hospitality. Multifamily experience is the clearest path in, but they'll consider strong candidates from adjacent service industries.
• Comfort with Microsoft Office and social media tools, plus Yardi experience if you have it
• Financial awareness: delinquency management, rent collection, basic reporting
• Weekend rotation availability, no exceptions
• Valid driver's license
• High school diploma or equivalent required

Compensation includes a base wage plus monthly leasing and renewal bonuses, an employee housing discount, 120 hours of PTO in year one, two floating days, and medical, dental, and vision coverage starting on day one. There's also a 401k with company match and an employee referral program.

The ACM seat is one of the better training grounds in this industry. People who do it well typically move into Community Manager roles within two to four years. You learn the full operational picture at a scale that's manageable enough to actually understand it, which doesn't always happen when you jump straight into a top seat. If you want to run your own community eventually, this is a reasonable way to get there.