Assistant Community Manager

The Assistant Community Manager role sits at an interesting inflection point in a property management career. You're past the purely transactional work of a leasing consultant, but you're still close enough to daily operations that the fundamentals compound fast. At Hawthorne Residential Partners, a top-50 multifamily operator based in the Southeast, this position at Hawthorne Ocean Isle in Ocean Isle Beach, NC puts you at the center of both the leasing cycle and the financial mechanics that keep a community performing.

What the Work Actually Covers

On the leasing side, you'll handle the full prospect journey: responding to leads, conducting tours, closing applications, and processing renewals accurately and on time. Occupancy and retention are shared goals, and you'll contribute to both. You'll also manage the community's social media presence, which means translating resident events and community culture into content that drives traffic.

The financial work is where this role separates itself from a standard leasing position. You'll own rent collection, payment posting, and ledger reviews on a regular basis. Delinquency management is part of the job too, including weekly follow-up calls and coordinating eviction procedures when necessary. Reviewing billing accuracy and supporting financial reporting for the Community Manager and regional leadership gives you real exposure to how a property's NOI gets protected month to month.

When the Community Manager is out, you step into that leadership seat. That's not a footnote; it's one of the most valuable reps this role offers.

Qualifications Worth Noting

• High school diploma or GED required
• Two years of property management experience preferred
• Six months in an assistant community manager capacity is a plus
• Valid driver's license required
• CALP designation is a bonus, not a barrier

Where This Role Leads

Hawthorne runs a formal Career Path Program, and the trajectory from Assistant Community Manager to Community Manager is the most direct one in multifamily. The skills that compound fastest here are financial literacy and conflict resolution. Candidates who get comfortable reading a delinquency report and making confident decisions around collections will find that those same instincts transfer directly into a Community Manager role, where budget accountability is constant. Strong candidates aren't just pleasant with residents; they're organized under pressure and can hold a team's rhythm steady when the manager is away.

The schedule runs Monday through Friday with Saturday hours, one weekday off per week, and occasional evening availability for resident events. Commission eligibility on leasing and renewals, quarterly performance bonuses, and a benefits package that includes medical, dental, vision, 401k match, paid parental leave, and pet insurance round out the total compensation picture.