Assistant Community Manager

Skills This Role Puts to Work Every Day

The Assistant Community Manager position at Waypoint Management Services in Davenport, FL sits at a useful intersection: part financial analyst, part leasing coach, part operations generalist. You'll spend meaningful time on delinquency tracking, rent collection, and reporting, which means your ability to read a rent roll and connect financial performance to operational decisions gets a real workout. At the same time, you're supporting the leasing team's training and day-to-day performance, so your communication and coaching instincts matter just as much as your spreadsheet fluency.

Yardi experience carries real weight here. If you've already worked in Yardi, you'll move faster through lease records, make-ready schedules, occupancy reports, and renewal tracking. If you haven't, it's learnable, but the preference signals that Waypoint runs a data-forward operation where accuracy in the system isn't optional.

What the Work Actually Involves

Day to day, you're partnering with the Community Manager to keep operations running across leasing, financial management, and resident relations. That includes:

• Supporting leasing team performance and helping execute sales and marketing strategies
• Conducting and interpreting market surveys to inform pricing and occupancy recommendations
• Managing rent collection, tracking delinquencies, and supporting eviction processes when necessary
• Maintaining accurate lease files, rent rolls, and resident records
• Monitoring make-ready schedules and renewal pipelines
• Staying current on competitor activity and local market conditions
• Supporting compliance with federal, state, and local regulations

Weekend availability is part of the rotation. Multifamily communities don't pause on Saturdays, and the Assistant Community Manager role reflects that reality.

Where This Role Tends to Lead

The ACM position is one of the most reliable proving grounds in multifamily. You're close enough to the financial reporting to understand NOI drivers, close enough to leasing to develop traffic and conversion instincts, and close enough to operations to learn what makes a make-ready schedule actually hold. Professionals who do this role well and build fluency across all three areas typically move into Community Manager positions within one to three years, and the ones who distinguish themselves are usually the ones who treat the financial side as seriously as the resident-facing side.

Waypoint's benefits package includes monthly leasing and renewal bonuses, medical, dental, and vision coverage starting on day one, a 401k with company match, 120 hours of PTO in year one, and an employee housing discount program. The professional development training is worth noting if you're thinking about this role as a step rather than a destination.

Two years of leasing, sales, or hospitality experience is the baseline. A high school diploma or equivalent is required, and you'll need a valid driver's license. Strong Microsoft Office skills and comfort with social media round out the profile Waypoint is looking for.