Assistant Community Manager

What You'll Actually Do

This role sits at the intersection of leasing, finance, and team operations. On any given day, you might open the office, pull a delinquency report, follow up on outstanding balances by phone, then shift immediately into conducting a tour for a prospect who walked in off the street. That range is real, and it's daily.

You'll support leasing activity end to end: responding to leads, walking prospects through available homes, and making sure lease applications and renewals are completed accurately and on time. Occupancy goals are shared goals here, and your leasing performance contributes directly to them. You'll also manage the community's social media presence, which means you're thinking about resident engagement and community identity, not just transaction volume.

On the financial side, you're handling rent collection, payment posting, ledger reviews, and delinquency follow-up. When accounts go sideways, you're coordinating the eviction process alongside the Community Manager. This isn't background administrative work. You're expected to understand what the numbers mean and flag problems before they compound.

When the Community Manager is out, you run the operation. That means keeping the team on task, handling resident concerns with professionalism, and making judgment calls that keep things moving. The people who thrive here don't wait to be told what needs attention.

What You Bring

• At least two years of property management experience, with six months in an assistant manager capacity preferred
• Comfort reading and interpreting financial reports, including delinquency tracking and account ledgers
• Leasing experience: you know how to convert a tour, not just conduct one
• Strong conflict resolution instincts. Resident disputes happen. How you handle them matters.
• A valid driver's license
• CALP accreditation is a plus but not required

The Bigger Picture

Hawthorne Residential Partners is a top-50 multifamily management company with deep roots in the Southeast. Atlanta is a competitive multifamily market with consistent renter demand and a wide spectrum of properties across Class A and B assets. Knowing how to drive retention in that environment, not just traffic, is what separates strong assistant managers from ones who plateau.

Hawthorne has a formal Career Path Program that connects this role directly to a Community Manager seat. If you're someone who wants to run your own community within a defined timeline, this structure exists to make that happen. Total targeted compensation is $75,000 including hourly pay, monthly leasing and renewal commissions, and quarterly performance bonuses. Benefits include medical, dental, vision, 401k match, paid parental leave, and paid time off that includes your birthday.

The schedule runs Monday through Friday with Saturday hours required. One weekday off is built in to keep you at 40 hours. Resident events may occasionally pull you outside standard hours. That's the honest reality of community management, and it's worth knowing before you apply.