Assistant Community Manager

Student housing runs on a different calendar than conventional multifamily. The annual turn is the defining event: hundreds of residents moving out and back in over a compressed window, with hard move-in deadlines tied to the academic year. This Assistant Community Manager role at Lark Gainesville exists to keep that operation running cleanly, and to make sure the General Manager has a capable second who can step in without a gap.

What the Job Actually Covers

This is a full-scope operations role. You'll work alongside the General Manager on staffing, leasing, resident accounts, facilities, and financial reporting. The turn is a major part of the job. You'll use Turnable to track progress on unit readiness, conduct move-out inspections, assess and bill damage charges, process disputes, and provide hands-on help when volume demands it. That includes moving furniture, assisting with punch list items, and organizing high volumes of resident trash during peak turn weeks.

Outside of turn season, your day-to-day covers a lot of ground. You'll manage accounts receivable, keep delinquency below 2% by month end, enforce late fee and NSF policies, and assist with month-end reconciliation. You'll handle resident escalations, respond to Google and Yelp reviews, run weekly market surveys, and work with the centralized sales team on occupancy and revenue goals. You'll also manage scheduling for on-call coverage and assist with hiring and training property staff.

Facilities oversight is part of the scope too. Monthly property walks, scorecard assessments, work order coordination, and making sure common areas and grounds stay up to Scion's standards. This is not a role where facilities gets handed off entirely to someone else.

Who Fits This Role

• At least one year of experience in property management or residential community operations
• Comfort with property management software, Entrata experience preferred
• Strong written and verbal communication skills, especially for resident-facing situations
• Detail-oriented with the ability to manage multiple workstreams during high-pressure periods
• Willingness to work non-traditional hours, including on-call shifts
• Ability to step into the GM role when needed

The strongest candidates for this role will have seen at least one full student housing turn cycle. Understanding the pace, the staffing demands, and the resident communication required during that window makes a real difference. Candidates coming from conventional multifamily can succeed here, but the academic calendar creates hard deadlines that don't flex, and that takes some adjustment.

Career path from this position typically runs toward General Manager of a student housing community, or toward a conventional multifamily AGM or PM role. The operational breadth here, combining leasing, financial reporting, facilities, and people management, builds a foundation that transfers well across the industry.

Scion is not able to sponsor work visas. The position is exempt and includes health, dental, and vision coverage, 401k matching, paid parental leave, and learning reimbursement.