Assistant Community Manager

Hawthorne Residential Partners operates as one of the top 50 multifamily management companies in the country, with deep roots in the Southeast. This Assistant Community Manager role sits at a Mobile, AL community and touches just about every part of daily operations: leasing, collections, resident relations, and team coverage when the Community Manager is out.

What You'll Actually Do

A typical week pulls you in a few directions at once. You're conducting tours and following up on leads, but you're also posting rent payments, reviewing ledgers for billing errors, and making delinquency calls before they turn into eviction paperwork. When a resident has a complaint, you're the one de-escalating it. When the Community Manager is away, you're the one holding things together.

The leasing side is real work: guiding prospects from inquiry to signed lease, pushing renewals, and keeping occupancy where it needs to be. You'll also manage the community's social media presence, which sounds minor until you realize it directly affects traffic and prospect perception of the property.

Here's the honest part: delinquency follow-up is never fun. Ledger reviews require real attention to detail. And the Saturday hours are part of the schedule, not an exception to it. The office runs Monday through Friday, 9 to 6, and Saturdays from 10 to 4. You get one weekday off each week to keep the schedule at 40 hours, and occasional evenings may come up for resident events.

What You Bring

• At least two years of property management experience, with preference for someone who has held an assistant manager role before
• Comfort with the financial side: rent collection, payment posting, delinquency tracking, and reading basic financial reports
• Leasing ability that goes beyond showing units. You understand how to read a prospect, match them to the right home, and close
• A valid driver's license
• CALP certification is a plus, not a requirement

Where This Role Can Take You

Hawthorne runs a Career Path Program with an explicit track from Assistant Community Manager to Community Manager. That's not just recruiting language here. The skills you build in this role, reading a T-12, managing delinquency, covering operations solo, are exactly what a Community Manager does every day. If you want to run your own property, this is the kind of role that builds the foundation to do it credibly.

What separates strong candidates in this role isn't just leasing ability or financial literacy in isolation. It's the combination. The people who do well here can switch from a resident conflict to a ledger discrepancy to a renewal conversation in the same afternoon without losing their footing. If that kind of range sounds natural to you rather than overwhelming, this role is worth a serious look.

Compensation includes hourly pay plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), pet insurance, paid parental and adoption leave, telehealth access, and company-paid life insurance.