Administrative Clerk (Homestead Park, Moulton Plaza)

What You'll Actually Do

This role sits at the front line of two affordable housing communities in Sunnyvale: Homestead Park and Moulton Plaza. You're the first contact point for residents, guests, and vendors walking through the door. That means monitoring who comes and goes, keeping the visitor log current, answering phones, routing messages, and making sure the lobby and entrance stay clean and orderly. You'll also post and distribute tenant notices, complete incident reports, and help enforce community policies and house rules consistently.

It's administrative work, but it's not back-office work. You're visible, you're interacting with residents daily, and the information you capture (logs, reports, correspondence) feeds directly into how the Community Manager tracks what's happening on the property. If something goes sideways, your incident documentation is part of the record.

What You Bring

• High school diploma or GED, plus at least one year of receptionist or administrative experience
• Solid written and verbal communication skills. You're writing correspondence and talking to residents with a range of needs and backgrounds.
• Working knowledge of Microsoft Word and Excel
• Reliable transportation to get to the site. A valid California driver's license and current auto insurance are required if you're driving.
• Flexibility to handle varied tasks as they come up, because no two shifts look exactly the same
• Genuine alignment with MidPen's mission to provide stable, dignified housing for working families, seniors, and people with special needs

Context Worth Knowing

MidPen has operated in Northern California since 1970 and manages more than 130 affordable properties across 12 counties, housing roughly 20,000 residents. They've held Great Place to Work certification in 2025, which in property management circles tends to reflect actual investment in staff rather than just marketing copy. This role supports in-house management, not a third-party fee structure, so the community focus is real and the collaboration with onsite Resident Services teams is a practical part of the job, not an afterthought.

Pay runs $20.77 to $23.37 per hour depending on experience, and the benefits package includes health, dental, vision, 403(b) retirement, paid parental leave, education reimbursement, and an EAP, among others.

One honest note: front desk roles at affordable housing communities carry a different weight than a typical office receptionist job. Residents may be dealing with housing instability, language barriers, or difficult personal circumstances. The candidates who do well here aren't just organized. They're calm under pressure, consistent with boundaries, and genuinely interested in the people they serve.