Service Technician

Single-family rental at scale creates a specific operational challenge: properties are scattered across a metro area instead of concentrated on one campus, which means maintenance staff spend as much time managing their own schedules and routes as they do turning wrenches. Roofstock's service technician role in Columbus is built around exactly that model, and it suits a certain kind of technician very well.

This is a field-based, multi-site position covering routine repairs, make-readies, move-in and move-out inspections, and onboarding audits for newly acquired properties. You're not reporting to a single leasing office every morning. You're planning your day across a portfolio of scattered single-family homes, coordinating work orders through a mobile platform, and making judgment calls in the field without a supervisor nearby. The job pays between $25 and $30 per hour depending on experience and licensure, and Roofstock provides a company vehicle and gas card, which matters when your commute is essentially built into the work itself.

What the Work Actually Looks Like

A typical day might start with a make-ready punch list at a vacant home in one neighborhood, shift to a plumbing or HVAC repair call mid-morning, and wrap with a vendor quality audit at a property where outside contractors completed work. You're also handling move-in and move-out walk-throughs and occasionally posting legal notices, so communication skills and attention to detail carry real weight here alongside the technical side. The scope covers HVAC, plumbing, and electrical work, meaning generalist skills are more valuable than deep specialization in any single trade.

The schedule is full-time with no on-call rotation and no weekend requirement. That's genuinely uncommon in property maintenance, where after-hours emergencies and weekend turns are a standard part of the job at most companies. If you've been in traditional multifamily maintenance and the rotating on-call schedule has worn on you, that distinction is worth noting.

What Roofstock Needs From You

• Valid driver's license (required; you're traveling between properties daily)
• Hands-on experience with HVAC, plumbing, and electrical repairs
• Comfortable using mobile apps for work orders, communication, and documentation
• Ability to work independently and manage your own daily workflow in the field
• Physical capability for the role: lifting up to 50 lbs, bending, climbing, working indoors and outdoors
• High school diploma or GED
• U.S. work authorization (no visa sponsorship available)

The tech-savvy piece deserves a moment. Single-family portfolio operators rely heavily on mobile-first work order systems and digital documentation because there's no on-site office to route paperwork through. If you've worked somewhere that still runs on paper maintenance logs, expect a learning curve. If you're already comfortable closing out work orders on a phone and uploading photos in the field, you'll fit in faster.

Columbus is a growing market with a dense single-family rental base, particularly in suburban corridors where build-to-rent and scattered-site institutional ownership have expanded meaningfully over the past several years. That growth is part of why this role exists. Technicians who can handle the independence of multi-site field work, and who bring solid general trade skills, tend to find this kind of portfolio environment more varied and less repetitive than a single-property maintenance position.