Sales & Resident Experience Consultant

What You'll Actually Do

At Tinsley on the Park, the leasing consultant role sits at the intersection of sales performance and resident experience. Your mornings might start with walking tour routes and model units, checking that everything looks sharp before traffic picks up. From there, it's a mix of inbound inquiries, scheduled tours, and follow-up calls with prospects who are still weighing their options. Berkshire holds consultants to at least a 20% closing ratio, so this isn't a role where showing apartments is enough. You need to understand what's driving someone's decision and help them get there.

Market awareness matters here too. Knowing what competing communities are offering, what concessions are in play, and where Tinsley on the Park stands relative to them gives you real credibility when a prospect pushes back. You'll also contribute ideas to your property manager on marketing and resident satisfaction, which means your observations from the leasing floor actually feed into broader strategy.

Day-to-day admin is part of the job. Resident communications, written follow-ups, and keeping the leasing office running with a professional atmosphere all require genuine attention to detail. The "people-first" side is real, but so is the paperwork.

What You Bring

• At least two years of customer-facing experience, whether that's hospitality, retail, or prior leasing work
• A genuine comfort with the sales process, including handling objections and closing
• Strong written and verbal communication skills
• Adaptability with technology, since leasing platforms and CRM tools change often
• High energy and consistency across busy and slow traffic days alike

The Craft You'll Build Here

Leasing consultants who develop real sales discipline, not just friendliness, tend to move into assistant manager roles faster than their peers. The closing ratio expectation at Berkshire is a training ground for that. You'll sharpen your ability to read a prospect's timeline, tailor a pitch to their actual priorities, and track your own performance in a measurable way. Those are skills that transfer directly into assistant management, where you're overseeing delinquency, renewals, and occupancy goals rather than just traffic conversion.

Berkshire owns and manages its own properties, which means you're working for an integrated team rather than a third-party management shop. That structure tends to mean more consistency in standards, more investment in people, and more room to grow within the same organization if you perform. Benefits include three weeks of vacation, a 25% rent discount, personal development plans, and health insurance.