Regional Manager

Fortis Property Management Job Description

Job Title: Regional Manager

Weekly Hours: 40

Department: Operations

Prepared by: Human Resources

Reports to: Chief Operating Officer

Position Overview: Applicants must currently reside in or within the metropolitan Raleigh, NC area

The Regional Manager is responsible for overseeing the daily operations of a portfolio of properties in accordance with company policies, lease agreements, and applicable laws. 

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.

Principal Duties and Responsibilities (Essential Functions**):

Financial

•  Direct the preparation of the annual operating budget in coordination with Community Managers
• Maximize income and control costs for each property
• Responsible for monthly review of financial reporting and budget variance analysis Oversee the processing of work order, payroll, and invoicing
• Monitor AR and AP functions at property offices
• Marketing
• Oversee, develop, and implement marketing/advertising plans across markets in conjunction with Marketing and Leasing management
• Resident Relations Monitor leasing and renewal activities and resolve resident concerns
• Facilities Management
• Perform routine physical inspections of properties
• Work with managers to ensure that risk management practices are implemented and followed
• Review with managers the preventative maintenance program
• Staff Relations and Administration
• Oversee and direct day-to-day property operations across the portfolio, including direct management of functional property managers
• Design and implement competitive and effective incentive compensation programs
• Perform regular site visits to insure smooth functioning and organization of site offices
• Work with property managers to recruit, retain, and develop staff at all levels – Perform disciplinary activities
• Evaluate direct reports on an annual basis, or as needed

Knowledge of and adherence to the following:

• Fair Housing policies and procedures 
• Legal matters and laws applicable to the state in which each property is located
• Life/Safety issues 
• ADA, OSHA, EPA policies and procedures
• Risk Management adherence 

Other duties as needed or required

Supervision Received:

The Regional Manager will report to the Chief Operating Officer 

Supervision Exercised:

The Regional Manager will direct the activities of the Management Office, Leasing, and Maintenance personnel at all properties across the portfolio.

Qualifications & Skills:

Education 

• Bachelor’s Degree in business or related degree

 Experience 

• Minimum of 6-10 years multi-family property management, multi-site experience preferred
• Management of 5-10 staff members, along with maintenance personnel
• Knowledge of established accounting and bookkeeping practices and procedures

 Special Skills 

• Excellent written and verbal communication skills
• Ability to work independently
• Ability to multi-task and adapt to changing priorities
• Must interact effectively with all levels of employees and external contacts
• Must work well under pressure, exercise good judgement when making decision, and handle stressful situations in a mature, professional manner
• Bilingual (English/Spanish) skills are a plus