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Property Manager

CYM Living
1 day ago
Full-time
On-site
Elkhart, Indiana, United States
Property Manager

Geographic property management, where one manager owns accountability across multiple buildings in a defined area, demands a different skill set than managing a single community. You're coordinating maintenance, leasing, resident relations, and team development across dispersed locations, which means your judgment about where to spend your time is itself a core competency. CYM Living's model in Elkhart puts that accountability squarely on the Property Manager they're hiring now.

What This Role Actually Requires

CYM Living is a vertically integrated national firm that combines data and technology with what they describe as hyperlocal customer service. That combination matters for understanding this position. You'll work inside AppFolio as a functional tool, not just a reference system, so comfort moving through property management software quickly is a real requirement. You'll also need reliable transportation, because routine drive-bys and building visits across your geographic territory are built into how this role operates, not optional extras.

On the leasing side, you'll conduct showings, negotiate lease terms, and make the case for property features to prospective residents. On the operational side, you'll follow maintenance and repair requests through to resolution, collect monthly rent, and run collection procedures when accounts fall behind. Resident complaint handling comes with the territory too, and your phone etiquette and follow-through will shape retention as much as any concession would. Strong knowledge of landlord-tenant law and real estate administrative processes is expected coming in.

The team development piece carries real weight here. CYM Living's stated culture centers on empowering growth from within, so developing the people around you is part of your performance, not a side task.

Skills You'll Build in This Structure

Multi-site management sharpens a specific kind of operational thinking that single-property roles rarely develop. When your portfolio spans several buildings, you get fast at triage, at reading which issue needs your physical presence versus a phone call, and at managing relationships with residents who never see a front office. That skill transfers directly into regional or district management. Property managers who've run dispersed portfolios are consistently more competitive for those next-level roles because they've already been doing the judgment work that regional positions require.

Working within AppFolio at this level also builds reporting and data fluency. Over time, you'll move from navigating the software to reading patterns in it: delinquency trends, turn timelines, maintenance cycles. Those are the signals that inform NOI decisions at the ownership level, and understanding them makes you a stronger operator at every stage of your career.

  • Proven property management or related field experience (preferred)
  • Working knowledge of Microsoft Excel, Word, and mobile communication tools
  • AppFolio experience or willingness to learn quickly
  • Strong negotiation and customer service skills
  • Reliable personal vehicle (required)
  • Flexible availability to accommodate showing schedules
  • Leadership and team development capability

CYM Living offers a competitive salary based on experience, along with health, dental, and vision coverage, a retirement plan with employer match, paid time off, and ongoing professional development.