Maintenance Technician

Residential property management runs on two things: leasing and maintenance. The leasing side gets most of the attention, but it's the maintenance team that determines whether residents actually renew. At a company like Bozzuto, which operates Class A communities and stakes its reputation on resident experience, a Maintenance Technician isn't a background role. It's a front-line one.

This position is based in Somerville, MA, and runs a Sunday through Thursday schedule, which matters for planning your life around it. You'll carry a mixed workload: service ticket resolution, HVAC and plumbing repairs, appliance work, electrical troubleshooting, and the turn process for vacant units getting prepped for move-in. Grounds upkeep and snow removal are also part of the picture, which is not a small thing in a Massachusetts winter.

What the Day Actually Looks Like

On a typical morning you're pulling your ticket queue, triaging by urgency, and working through a mix of routine requests alongside anything that came in overnight. Turns are time-sensitive. A vacant unit sitting unready costs the property real money, so punch list work on make-readies gets prioritized alongside live service requests. You'll also be part of an on-call rotation for after-hours emergencies, so the ability to get to the property quickly on short notice is a real requirement, not a formality. Reliable personal transportation is listed as a requirement for exactly this reason.

The skill level expected here is beginner to intermediate across HVAC, plumbing, electrical, and appliances. You don't need to be a master tradesperson walking in. What you do need is solid fundamentals, a genuine service orientation, and the kind of professionalism that comes through in how you show up to a resident's home.

Where This Role Can Take You

Maintenance Technician is one of the cleaner growth tracks in property management. The path to Assistant Maintenance Supervisor, then Maintenance Supervisor, then Director of Engineering is well-worn at larger operators, and Bozzuto has the portfolio depth to support that progression. Bozzuto also pays for your EPA 608 Universal Refrigerant Certification after your first year, which is a real credential that follows you through your career regardless of where you go.

What separates strong candidates from average ones at this level isn't just technical skill. It's communication. Residents notice whether a technician explains what they did, closes the loop, and treats their apartment with respect. That soft skill compounds fast into a reputation that makes promotions easier to justify.

• Experience in building maintenance or a trades education
• Beginner to intermediate proficiency in HVAC, plumbing, electrical, and appliance repair
• Availability for on-call emergency rotation
• Ability to frequently handle loads of 25 to 50 pounds
• Reliable personal transportation
• Strong written and verbal communication
• Basic computer skills and comfort with apps and software

Salary for this role runs from $52,530 to $55,000, with bonus eligibility on top of base. Benefits include medical, dental, and vision coverage, 20 days of paid time off plus holidays, a 401k with company match, and tuition reimbursement.