Maintenance Supervisor

Hillpointe builds and operates market-rate workforce housing across the Sun Belt, and they do it vertically integrated: land acquisition, construction, procurement, and asset management all run in-house. That means the maintenance team isn't just servicing a stabilized asset. They're also expected to support lease-up communities as they come online and get to occupancy.

What the Role Actually Covers

As Maintenance Supervisor, you own the full physical operation of the community. Service requests, preventative maintenance, make-ready turns, grounds and amenity appearance, vendor oversight, and inventory management all fall under your scope. On the make-ready side, you're managing inspections and repairs on vacant units to keep them rent-ready and minimize days off-market. Every day a unit sits unready is a day of lost rent, so turn speed and punch list quality matter directly to NOI.

You'll also conduct safety meetings, maintain OSHA compliance, and inspect work completed by contractors and your own team. Hillpointe's development pipeline means you may periodically assist with the setup and stabilization of new communities as they open, which gives this role exposure beyond typical property maintenance work.

On-call rotation is real here. Evenings, weekends, and early mornings are part of the schedule, and after-hours emergency response is expected. That's standard for this level in multifamily, but worth knowing going in.

Certifications and Qualifications

• EPA Type I and II or Universal refrigerant certification (required)
• CPO certification preferred, or willingness to obtain it
• All state and local certifications as required by jurisdiction
• Valid driver's license
• Proficiency with hand tools, mechanical equipment, and basic office software
• High school diploma, GED, or equivalent hands-on experience
• Physical ability to lift up to 50 lbs regularly, climb ladders, and work in variable outdoor conditions

What Sets Strong Candidates Apart

The supervisory piece matters as much as the technical skills here. Hillpointe is a top-ranked NMHC builder and developer with multiple communities in various stages across the Sun Belt. A candidate who can train and onboard new maintenance staff, hold vendors accountable on quality and timeline, and keep a punch list moving without hand-holding will outperform someone who's only strong on the wrench side. Jacksonville's heat and humidity also mean HVAC and pool systems take real abuse in summer, so hands-on mechanical troubleshooting in those areas is a genuine day-to-day advantage. The candidates who grow fastest in roles like this tend to move into Regional Maintenance Director positions as a company scales its portfolio.