Maintenance Supervisor

Most apartment communities don't fail because of bad leasing. They fail because the physical asset deteriorates faster than the team can respond. The Maintenance Supervisor role exists to prevent exactly that, sitting at the intersection of technical skill, team leadership, and resident experience.

Hawthorne Residential Partners is hiring a Maintenance Supervisor at Hawthorne at Bear Creek, a community in Asheville, NC. This isn't a wrench-turning role dressed up with a title. You're running a maintenance operation: scheduling your team, managing the budget, overseeing unit turns, coordinating vendors, and keeping a preventative maintenance program alive quarter after quarter.

What the Work Actually Looks Like

On a typical day, you're walking the property before the office opens, triaging overnight service requests, and confirming your team has clear assignments before 8 AM. By mid-morning, you might be inspecting a vacant unit before it goes on the make-ready schedule, catching a punch list item that would've delayed move-in. By afternoon, you're following up with a vendor on a capital project or reviewing inventory to make sure supplies don't run short during a heavy turn cycle. On-call rotation is part of the deal, and Asheville's weather means after-hours calls aren't hypothetical.

The role requires at least three years of apartment maintenance or skilled trade experience, with HVAC, plumbing, or electrical work in the background. EPA certification is required. CPO certification is strongly preferred. Prior supervisory or lead technician experience matters here because you'll be mentoring techs, not just working alongside them.

Qualifications Worth Having

• Minimum 3 years of apartment maintenance or skilled trade experience (HVAC, plumbing, or electrical)
• Supervisory or lead technician experience, strongly preferred
• Valid driver's license
• EPA certification (required)
• CPO certification (highly preferred, may be required depending on state)
• High school diploma or GED

Hawthorne offers a bonus structure that includes monthly renewal incentives, quarterly performance bonuses, and quarterly resident satisfaction bonuses on top of hourly pay. Benefits include medical, dental, and vision coverage, 401k with match, paid time off (including your birthday), paid parental leave, pet insurance, telehealth access, and company-paid life insurance. There's also an education reimbursement program and a formal career path program for employees who want to grow within the company.

Here's the career angle worth knowing: Maintenance Supervisors who build strong vendor relationships, keep turns tight, and develop their teams tend to move into Regional Maintenance Director roles or transition into facilities and capex-focused positions as companies scale their portfolios. The skills compound quickly. Managing a preventative maintenance program teaches asset thinking. Running a team teaches operational leadership. Both open doors well beyond any single property.

What separates strong candidates from average ones in this role is usually vendor management and turn discipline. Anyone can fix things. The supervisors who advance are the ones who keep the make-ready schedule from slipping, catch problems before residents report them, and build a team that doesn't need to be micromanaged on routine work.