Leasing Specialist - Full - Time

Redstone Residential operates more than 38,000 beds across 20 states, making it one of the largest third-party student housing management companies in the country. Its conventional multifamily portfolio is growing fast, and this full-time Leasing Specialist role at its Chicago community puts you at the center of that growth. If you're early in a property management career and want a role that sharpens real, transferable skills, this is a strong place to build them.

Leasing is a craft, and this role teaches it. You'll work alongside Community and Leasing Managers to hit daily and weekly traffic and occupancy goals, which means you're learning how KPIs connect to property performance in real time. Handling ledger questions, processing rent payments, and responding to prospect inquiries are the daily rhythm. None of it is glamorous on its own, but together these tasks build the kind of resident-facing fluency that separates strong property managers from average ones later in their careers.

What the role requires on day one: one to two years in customer service or sales, solid written and verbal communication, and the composure to stay steady when a frustrated resident walks in mid-month. Familiarity with property management software helps, and Redstone uses Entrata, so any prior exposure to that platform is a genuine advantage. Beyond the technical side, the team is looking for someone with a warm presence. In leasing, personality closes tours that specs alone never would.

What the role builds over time is harder to list on a resume but easy to see in practice. You'll develop an instinct for reading prospect intent, an understanding of how delinquency affects NOI at the property level, and the habit of treating every interaction as a data point in the community's reputation. Those skills carry directly into Leasing Manager and Assistant Manager roles, which is typically where strong Leasing Specialists move next in a third-party management environment like Redstone's.

Qualifications

• 1 to 2 years of customer service or sales experience
• Strong written and verbal communication
• Comfort with basic computer tasks including correspondence and memos
• Experience with Entrata or similar PM software is a plus
• Ability to stay composed under pressure
• High school diploma or equivalent

Compensation starts at $19.00 per hour with performance bonuses available. Benefits include health, vision, and dental insurance, 15 days of PTO, 10 paid holidays, paid parental leave, a 401(k) with up to 6% matching, and continued education and professional development programs. Redstone is an equal opportunity employer.