Leasing Consultant - The Coleman

The Coleman is a 256-unit community in Canal Winchester, Ohio, and Ackermann Group is adding a full-time Leasing Consultant to the team there. Ackermann has been operating in the Midwest since 1938, so this isn't a startup operation. There's process, structure, and a track record behind it.

The core of the job is converting traffic into signed leases. That means greeting prospects, running tours, logging guest cards accurately, preparing lease paperwork, and following up with enough consistency that your traffic-to-lease ratio stays where it needs to be. You'll also be the first voice residents hear when something comes up, and your ability to triage those calls matters. Simple issues get handled on the spot. Complex ones go to the right person without delay. That responsiveness is a direct driver of renewal rates and online reputation, both of which show up in NOI over time.

Routine unit and campus inspections are part of the role too. If something looks off during a walk, you either remedy it yourself or get maintenance moving. Market readiness isn't just the maintenance team's job. A leasing consultant who spots a punch list item before a tour saves a lease that might otherwise walk out the door.

You'll work in Yardi Voyager and Rent Café, tracking prospect interactions, scheduling appointments, and pulling reports. Accurate data entry isn't glamorous, but a guest card with missing fields or a follow-up that never got logged is a prospect that disappears. The administrative side of this role has real consequences for occupancy.

Ackermann also expects this person to stay current on the local rental market. Knowing what comparable communities are offering in terms of concessions and pricing gives you a sharper sales approach and makes you more credible in the leasing office.

One thing worth knowing about leasing consultant roles at conventional communities like this one: the skills you build here, specifically traffic management, CRM discipline, fair housing compliance, and resident relations, are the same skills that move people into assistant manager and community manager positions. Strong leasing consultants who understand their property's data tend to get noticed.

What Ackermann is looking for

• Prior customer service experience (required); leasing or sales background is a strong plus
• Comfort with Yardi Voyager, Rent Café, and CRM tools (preferred)
• Solid written and verbal communication skills with an ability to build rapport quickly
• Availability Monday through Friday, 9am to 6pm, plus rotating Saturdays, 9am to 4pm
• High school diploma or equivalent
• Ability to work as part of a coordinated on-site team

Compensation includes an hourly rate plus commission on new and renewed leases, health benefits, 401k with company match, paid time off, an employee rent discount, and access to career coaching. The birthday PTO is a small thing, but it's the kind of detail that reflects how Ackermann thinks about its people.