Concierge (M-F, 4pm-12am) - Lease-up

It's 6:30pm on a Tuesday and three things are happening at once: a prospect is walking through the front door for a self-guided tour, a resident needs the loading dock reserved for a move-in tomorrow morning, and the amenity room calendar has a conflict nobody caught. That's a normal evening in this role.

Comstock is hiring a Concierge for the evening shift (Monday through Friday, 4pm to midnight) at a lease-up community in Reston, VA. This is a Class A environment, and the expectation matches that. During lease-up, foot traffic is higher, resident expectations are being set for the first time, and the front desk carries more weight than it will once the community stabilizes. The impression you make in these early months shapes how residents talk about the building for years.

What the Role Actually Covers

Your core job is keeping the front-of-house running cleanly during the busiest hours of the day. That means greeting residents, guests, and prospects as they come through, managing access so only authorized individuals enter, and keeping the reception area sharp and organized. You'll field incoming calls and route them correctly, coordinate amenity space reservations and loading dock scheduling, and do daily building walks to catch maintenance issues, reset furniture, and clean up anything that slipped through earlier in the day.

Because this is a lease-up, you're also working alongside leasing staff during a period when occupancy is actively climbing. You won't be pulling rent rolls or working delinquency, but you will be a visible, daily touchpoint that either reinforces or undermines what the leasing team is selling. Strong concierges at lease-up properties understand that distinction.

What Comstock Is Looking For

• High school diploma or GED required
• At least one year of concierge or high-end customer service experience preferred
• Comfortable with Microsoft Office, especially Outlook, Word, and Excel
• Able to work weekends and holidays as needed, with flexibility to pick up additional shifts
• Strong written and verbal communication skills
• High integrity, accountability, and the kind of professionalism that doesn't need supervision to show up
• Genuine ability to connect with a diverse group of people without making it feel like a performance

The candidates who stand out in this type of role aren't just friendly. They're organized under pressure, they notice things before being told, and they treat every resident interaction like it's the first one of the day, even at 11:45pm. That consistency is hard to train.

Comstock offers a competitive salary with bonus potential, medical, dental, vision, 401(k) match, life insurance, a housing discount, commuter benefits, free parking with EV charging, parental leave, and annual professional development funds. The company has an expanding portfolio, which means this role has a realistic path upward for someone who performs well and wants to grow in property management.