Community Manager - The Fort Apartments

The Fort Apartments is a 224-unit community in Indianapolis, and Ackermann Group has been operating in the Midwest since 1938. That's not a startup with a ping-pong table. It's a company that has survived multiple real estate cycles by doing the fundamentals well, and they're looking for a Community Manager who can do the same.

This is a full-scope site leadership role. You're running the property: financial performance, occupancy, team management, capex coordination, turns, and resident relations. You'll work directly with a Maintenance Supervisor on the operational side, which means punch lists, preventative maintenance schedules, and service request completion all fall within your purview. On the leasing side, you'll collaborate with your Regional Manager and corporate recruiting to staff the team, set performance goals, and keep traffic converting. You're the decision-maker on-site when residents or prospects have concerns, and you're accountable to the budget.

Ackermann uses Yardi Voyager, Rent Cafe CRM, EliseAI, and AIRM. If you've worked with that stack before, you'll get up to speed quickly. If you haven't, it's learnable, but you need to be genuinely comfortable pulling reports and reading what they're telling you. Financial literacy here isn't optional. You'll be expected to understand your NOI drivers, manage delinquency, and have an honest read on where your T-3 and T-12 are heading.

One thing worth noting for candidates considering this role: EliseAI is an AI-powered leasing assistant, and its presence in the tech stack signals that Ackermann is moving toward automated lead response and follow-up. Strong candidates will know how to work alongside that kind of tool rather than around it. The managers who struggle are the ones who treat it as a threat to their leasing team instead of a filter that hands them warmer, more qualified conversations.

What They're Looking For

• At least two years of residential property management experience, or comparable leadership and operations background
• Demonstrated ability to hit financial targets at the community level
• Comfortable with property management software, specifically the Yardi ecosystem
• Working knowledge of Fair Housing laws
• CAM certification preferred; bachelor's degree preferred but not required
• Availability Monday through Friday, 9 to 6, plus at least one Saturday per month

Ackermann offers medical, dental, and vision coverage, a 401k with company match, paid time off including your birthday, an employee rent discount across their portfolio, quarterly bonuses, and lease commission. Career development is listed as a priority, which at a company with this tenure tends to mean something. Indianapolis is a market where a well-run Class B garden-style community can perform consistently, and 224 units is a size where a manager can actually know their property without drowning in it. That's not a small thing.