Community Manager

Skills This Role Runs On

This Community Manager position at Griffis Residential in West Palm Beach centers on three core skill sets: financial oversight, team development, and operational execution. You'll read budgets, track delinquency, manage capex projects, and keep occupancy where it needs to be. At the same time, you're coaching leasing staff, running inspections, and staying current on the local competitive market. The role requires someone who can shift between a budget spreadsheet and a resident conversation without losing a beat.

Strong lease comprehension matters here. You'll handle collections, interpret legal documents, and make calls on rent-related situations that have real financial consequences. Griffis uses iPad-based leasing and marketing tools, so comfort with technology is part of the daily workflow, not an occasional task.

What You'll Actually Be Doing

Day-to-day, you're running the property. That means leading and delegating to your team, reviewing community conditions through regular inspections, responding to resident service needs, and keeping vendors accountable to scope and budget. You'll oversee capital improvement projects from progress monitoring through payment approval.

On the leasing side, you're coaching associates on conversion and customer service standards, not just watching the numbers come in. Griffis has defined leasing and marketing expectations, and part of your job is making sure your team meets them consistently.

You'll also track market conditions and competitors, which feeds your recommendations on concessions, pricing, and strategy. This isn't a passive reporting function. Griffis expects Community Managers to bring informed opinions to the table.

• Three or more years in multi-family or hospitality management
• Solid grasp of community financials, collections, and lease documentation
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• High school diploma required; bachelor's degree or CAM/ARM certification preferred
• Demonstrated ability to build and coach a team

What Makes This Role Worth a Closer Look

The compensation range sits between $87,000 and $100,000, plus a $2,500 sign-on bonus. The bonus structure is layered: a quarterly bonus of up to 25% of annual salary, a retention bonus, and an occupancy bonus starting at $175 per lease. That's meaningful upside if you perform.

The benefits package is substantial. Griffis offers a 50% rental discount, 401(k) with up to 4% company match, 11 paid holidays, a minimum of three weeks PTO accruing from day one, paid parental leave, and tuition reimbursement up to $5,250 annually. The PTO exchange for student loan repayment is a less common perk worth noting if that's relevant to you.

One thing that separates strong candidates in this role: the ability to hold a team accountable while still developing them. Managers who focus only on results without investing in their staff tend to see turnover that hurts occupancy and morale. Griffis has built out coaching and cross-training expectations into the role itself, which signals they take team development seriously at the operational level.