Community Manager

Running a multifamily community at the manager level means wearing several hats at once: financial steward, team coach, leasing driver, and resident advocate. At Hawthorne Residential Partners, one of the top 50 largest multifamily management companies in the country and a company with deep Southeast roots, the Community Manager role at Landmark Apartments in Murfreesboro, TN carries all of that weight and then some.

What This Role Actually Demands

The financial side of this position is real and consequential. You'll own the community's budget, monitor delinquency, oversee deposit accounting, and produce reporting through Yardi. That means reading a T-12 with fluency, not just skimming it. You'll set and adjust pricing strategy to protect occupancy, manage concessions carefully, and partner with ownership on performance expectations. Compliance with fair housing standards and company policy runs underneath all of it.

On the operational side, you'll coordinate with maintenance on work orders and preventative care, manage vendor relationships, and conduct regular property inspections to keep curb appeal and common areas sharp. The leasing function doesn't disappear at this level either. You'll guide your team through traffic, renewals, and lead response, and you'll step in on tours yourself when the situation calls for it.

Team leadership here is hands-on. You'll hire, train, and coach both office and maintenance staff, run weekly alignment meetings, and handle the harder conversations that come with accountability. Escalated resident concerns land on your desk, and how you resolve them shapes the community's reputation, including what shows up in online reviews.

What You'll Need Coming In

• At least two years of property management experience, ideally progressing through Leasing Consultant and Assistant Community Manager roles
• Six months of direct community manager experience in multifamily, strongly preferred
• Working knowledge of Yardi and Knock, preferred
• A valid driver's license; CAM, CAPS, or a real estate license is a plus
• High school diploma or GED equivalent required

What This Role Builds

Strong candidates for this position already understand delinquency tracking and can read a financial report without hand-holding. What the role builds is something harder to teach: the ability to hold a team accountable while keeping morale intact, to make pricing calls under pressure, and to translate ownership expectations into day-to-day operational decisions. Managers who develop those instincts here tend to move into regional oversight, and Hawthorne's internal career path program is structured to support exactly that progression.

The schedule runs Monday through Friday, 9 AM to 6 PM, with Saturdays from 10 AM to 4 PM. One weekday off each week keeps the schedule at 40 hours, though resident events and community needs will occasionally require flexibility beyond those hours. Compensation includes a base salary along with monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid parental and adoption leave, pet insurance, and paid time off that includes your birthday.