Community Manager

It's a Tuesday morning and you're already fielding a call from a frustrated resident before the leasing office opens, reviewing a delinquency report, and mentally prepping your team for a busy midweek traffic push. That's the reality of this role. It's demanding, varied, and genuinely rewarding when your community is running the way it should.

Hawthorne Residential Partners, one of the top 50 multifamily management companies in the country and a company with deep Southeast roots, is hiring a Community Manager for one of their Atlanta apartment communities. This is a full-scope operations role. You're responsible for financial performance, leasing results, resident satisfaction, team development, and the day-to-day health of the property. If you've worked your way up through leasing and assistant management and you're ready to own a community, this is worth a close look.

What You're Actually Responsible For

On the financial side, you'll manage the budget, oversee rent collection and deposit accounting, track delinquency, and report on community performance using Yardi. You'll work with ownership and regional leadership, so comfort reading financial reports and making decisions within budget constraints is genuinely necessary, not just a box on the job description.

Operationally, you'll drive leasing and renewal performance to hit occupancy goals, partner with maintenance on work orders and preventative care, manage vendor relationships, and conduct regular property inspections. You'll also handle escalated resident concerns, monitor online reputation, coordinate resident events, and manage social media content for the community.

Team leadership is central to this position. You'll hire, train, and coach both office and maintenance staff, run weekly team meetings, and build a culture of accountability and service. Hawthorne calls it their "Live It" culture, and they expect their Community Managers to model it daily.

What the Right Candidate Looks Like

• At least two years of property management experience, including time as a Leasing Consultant and Assistant Community Manager
• Six months of direct Community Manager experience in multifamily, strongly preferred
• Proficiency in Yardi and Knock preferred; Microsoft Office required
• Valid driver's license required; CAM, CAPS, or a real estate license is a plus
• Strong financial literacy, specifically the ability to read and act on reporting rather than just produce it
• Genuine conflict resolution skills, the kind you've actually used with difficult residents, not just claimed on a resume

The work schedule runs Monday through Friday, 9 to 6, and Saturdays 10 to 4, with one weekday off to maintain a 40-hour week. Some evenings and weekend availability may be needed for resident events.

Atlanta's multifamily market has seen meaningful rent moderation over the past year after a heavy wave of new supply, particularly in submarkets like Midtown, Buckhead, and the northern suburbs. That means Community Managers here are being asked to work harder on retention, get creative with renewals, and keep a close eye on concessions. A candidate who understands how to hold occupancy in a competitive environment without sacrificing NOI is exactly who thrives in this market right now.

Compensation targets $85,000 total, with monthly leasing and renewal commissions and quarterly performance bonuses layered on top of base salary. Benefits include medical, dental, and vision coverage, a 401k match, paid time off including your birthday, pet insurance, and paid parental leave. Hawthorne also runs a formal career path program, and the Community Manager to Regional Manager track is one they actively support.