Community Manager

This role runs on a specific mix of skills: financial literacy, team leadership, and the ability to hold both a budget and a culture together at the same time. If you're strongest when you're managing people and numbers simultaneously, this is worth reading.

What This Role Actually Requires

The Community Manager at Ackermann Group owns the full operational picture at their assigned Cincinnati property. That means reading occupancy trends and financial performance through Yardi Voyager, acting on what you see, and reporting up to your Regional Manager with clarity. You'll track NOI, manage delinquency, and make real decisions on concessions and leasing strategy, not just pass information along.

On the people side, you're the direct supervisor for both the leasing and maintenance teams. You'll set performance goals, run site-level meetings, and work alongside the Maintenance Supervisor to keep turns moving, preventive maintenance on schedule, and service requests closed out efficiently. You'll also have a seat at the table during recruiting and interviews, working with the internal recruiter to build your team.

Capex projects fall under your scope too. You'll manage site-level capital work in coordination with leadership, which means staying organized, communicating clearly across teams, and keeping projects from dragging.

The schedule is Monday through Friday, 9 to 6, plus at least one Saturday per month. That's standard for this type of role. Expect additional Saturdays depending on property needs.

Skills That Matter Most Here

• At least two years in residential property management, or equivalent leadership and operations experience
• Demonstrated ability to hit financial targets at the community level
• Comfort with property management software, specifically Yardi Voyager, Rent Cafe CRM, EliseAI, or AIRM
• Working knowledge of Fair Housing laws
• Strong written and verbal communication, you'll be the decision-maker for resident and prospect concerns
• CAM certification preferred; bachelor's degree preferred, high school diploma required

One thing that separates strong candidates in this role: the ability to read a T-12 and connect what it tells you to what's happening on the ground. Managers who treat financials as a separate task from daily operations tend to struggle here. The ones who use the numbers to drive their team's priorities tend to advance.

Working at Ackermann Group

Ackermann has operated in the Midwest since 1938. That kind of tenure in a regional market means established processes, institutional knowledge, and a management style that's more relationship-driven than transactional. For a Community Manager, that context matters: you're not inheriting a broken operation or a lease-up situation. You're stepping into a company that values consistency and expects its managers to build on it.

Compensation includes a base salary with quarterly bonus potential plus commission on new and renewed leases. Benefits include medical, dental, and vision, a 401k with company match, paid time off, a birthday holiday, an employee rent discount at any Ackermann property, and access to career coaching and development resources.