Community Assistant Manager - Multi site - Elan Quail Pointe and Elan Playa Mar
Sunrise ManagementMulti-site assistant manager roles are less common than single-property positions, and they require a different kind of mental flexibility. At any given point in the week, you might be at Elan Quail Pointe handling a delinquency follow-up, then shifting to Elan Playa Mar in Encinitas to cover leasing traffic while the community manager is off-site. The work is varied by design, and the role builds something single-site positions rarely can: the ability to read two distinct communities simultaneously and apply consistent standards across both.
Sunrise Management operates on a resident hospitality model, which shapes how this role functions day to day. Customer service here isn't an afterthought or a soft skill listed for completeness. It's built into the operational structure, from 24-hour maintenance response expectations to security deposit dispositions completed immediately after move-out. The people who thrive in this position treat those timelines as professional standards, not aspirational targets.
The financial side of the role is real and substantive. You'll collect rent, make daily deposits, issue non-payment notices, track delinquency, and support eviction proceedings when necessary. You'll work inside accounting directives that include weekly and monthly reporting cycles, expense tracking, and income reconciliation. If you've handled delinquency management before, that experience transfers directly here. If you haven't, this role will build that fluency quickly, because the volume across two properties gives you more exposure than most single-site assistant manager positions do.
Leasing is also part of the scope. You'll show units, work leads, help maintain market awareness, and support renewal efforts alongside the community manager. Entrata experience is preferred, and comfort with Excel and Word is expected at a working level.
Because you'll step into the community manager role during absences, you need to arrive with a baseline of judgment, not just task-completion ability. That's the distinction worth noting when you assess your own fit: this role requires the operational foundation and fair housing knowledge of someone who could run a property independently, while offering the structure of a manager above you on the days you're working together.
What you'll bring
- 2 to 5 years of property management experience, with hands-on leasing and administrative responsibilities
- Demonstrated understanding of delinquency processes, including notices and eviction procedures
- Comfort with property management software, particularly Entrata
- Working knowledge of Fair Housing laws
- A valid driver's license (required given the multi-site nature of the position)
- Strong organizational habits and the self-sufficiency to manage competing priorities across locations
The Encinitas coastal market runs competitive, and staying current on comparable properties matters here. That local market awareness, combined with the breadth of experience you'll accumulate across two communities, makes this a position that develops genuine multi-site management capability. For someone looking to move into a community manager role, the exposure this position provides is meaningful preparation.